I wouldn't think it was that surprising. Businesses, especially consoles, want to be seen as reliable and good quality in order to develop a strong relationshi

I wouldn't think it was that surprising. Businesses, especially consoles, want to be seen as reliable and good quality in order to develop a strong relationship with their customers. If it commonly fails right after the minimum warranty, then why would someone want to buy something again that is unreliable? They wouldn't and would go right to the competition.