5 ms·
The inverse is also true.
by whyleyc 11y ago
The inverse is also true.
- jack9 11y agoThe inverse is the same. Losing $1mil can either mean: a) losing 10000 customers b) losing 1 customer. What do you pick? There are more customers who can afford 100$ than 1mil. That's the important factor, not the way you want to present the numbers.
- smitherfield 11y agoNot really. Small customers are sensitive to fads and trends, while enterprise customers (particularly in the field of software, as we all know!) will stick with a product well past its sell-by date as long as it "works." You have a lot more time to pivot when you start losing enterprise customers than small customers.
- ralfd 11y agoI think he meant with inverse. a) winning 10000 customers b) winning 1 customer.