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Customer Development is Not a Focus Group
- richardburton 17y agoI saw Dave McClure give a talk at FOWA 2009 with these slides: http://www.slideshare.net/dmc500hats/startup-metrics-for-pirates-long-version http://www.slideshare.net/dmc500hats/startup-metrics-for-pir... He takes an even more brutal approach to customer development: you should remove features until your customers scream at you! This might be a bit too severe but I think that it summarises the core philosophy behind customer development pretty well.
- pchristensen 17y agoThat's a badass failure story! Steve Blank perpetuated the Endian War!
- GavinB 17y agoThis article does little to prove that doing both was the wrong choice. What evidence are we given that it was a bad decision? Both groups of users bought the chips, didn't they? I doubt that MIPS Computers was in a position to dictate standardization to their market, so building a flexible but less simple product may have been the right call at the time.