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Ting Gigabit Fiber Internet
- deleted 11y ago[deleted]
- lolok 11y agoлысый
- sschueller 11y agoHow much does it cost? Are they going to bill it like the phones on a per gigabyte basis?
- freejack 11y ago$89/mos for 1000/1000 and we'll also have an entry level option as well. Not billed like we bill for mobile service, no ;-) We've been around the internet long enough to know that its different than mobile ;-)
- cheapsteak 11y agoHeads up - update your open graph tags. When I share this on Facebook it's still showing mobile copy "Ting is a new mobile phone service..."
- freejack 11y agoGood catch, thanks. I'll pass it along...
- smutticus 11y agoIt's an ISP. Am I missing something?
- sfall 11y agothey are know for low cost cell phone service, and they are expanding into isp
- sp332 11y agoLooks like Tucows is using the Ting divisions to do their next ISP project. They just bought an ISP.
- sitkack 11y agoI wouldn't be surprised they don't white label some ISPs (CenturyLink,Google Fiber) ? They execute pretty well. I am ting customer.
- freejack 11y agoEverything we're working on now runs on our own infrastructure or muni-infrastructure. Nothing white-label in the works, although I wouldn't count it out (we're an ISP, we like to provide service, we're pretty open about how we get it to your house).
- greggyb 11y agoIt's an ISP willing to enter markets with current broadband providers. This is rare in the US, and incredibly beneficial to customers. As one of the lucky few living in a city with three competing broadband providers, I greatly appreciate the effects of competitive ISPs.
- RankingMember 11y agoThe difference is that it's a company with a track record of providing awesome customer service in their mobile phone service, so the prospect of a fiber isp with fantastic customer service is exciting in this land of Comcast and Verizon.
- lawl 11y ago> Crazy fast How fast is crazy fast? Symmetric Gbit? How much does it cost? Can you use your own router? Net neutrality? This page really sucks. They should learn from fiber7[0] feature list and what to put on the website. [0] https://translate.google.com/translate?hl=de&sl=de&tl=en&u=https%3A%2F%2Fwww.fiber7.ch%2F&sandbox=1 https://translate.google.com/translate?hl=de&sl=de&tl=en&u=h... (disclaimer: i'm a very happy fiber7 customer)
- click170 11y agoI agree, the page raises more questions than it answers. I imagine that's because they don't have the answers to those questions yet and are trying to gauge interest in different areas before working out the details, but these days we're trained to spot and ignore PR pieces, and when such crucial details are lacking I have a tough time not ignoring such stories entirely. I'll be waiting to make a comparison until there are details published and an established user base who can supply feedback about the provider's customer support quality and can verify the numbers in their marketing material.
- freejack 11y agoWe've got the answers and we've got customers and we're about to go into launch mode with the full website, etc. I'd be inclined to ignore "Press Release Rollouts" too - most telco's fiber announcements never amount to much more.
- greggyb 11y agoEven if the answers to each of those falls on the side you consider negative, it is still beneficial to customers in an area for a new ISP to enter the market.
- freejack 11y agosymetric, $89/mos, use your own router, NN before it was cool. (oBDisclaimer: I work for Ting)
- MrFoof 11y ago
- jplahn 11y agoI see the service has launched in Charlottesville. As a Virginia Tech Hokie, it's hard to stomach that the Hoos are getting if first, but in all seriousness, I think this is a great thing. That being said, there's a lot of information that seems to be missing. I'm not sure how excited to be about this until I see pricing.
- shitlord 11y agoI live in Charlottesville and I, as a student, don't know anyone who is dissatisfied with their ISP. This is mostly a college town, and I think the students are the ones who would benefit most from higher bandwidth. To me, they don't seem dissatisfied enough to switch.
- jplahn 11y agoThat's intersting. I know in Blacksburg, if this was to come to town, people would switch en masse. Other than internet on campus, the quality is terrible.
- ISL 11y agoI can recall fiber proposals from the late nineties in Blacksburg, back when bev.net was a big thing. The proposals to route fiber around the town died in process; I don't recall why, but it surely involved who would pay for it and who would profit.
- jplahn 11y agoSurprisingly, there actually IS fiber in Blacksburg. At one of the co-working spaces downtown, they got gigabit internet two years ago. But sadly it hasn't extended from there and the project itself barely got funded.
- tux 11y agorelated blog post @ https://ting.com/blog/bringing-gigabit-fiber-to-charlottesville-va-its-happening/ https://ting.com/blog/bringing-gigabit-fiber-to-charlottesvi...
- kirk21 11y agoIn the Netherlands x% of a community had to sign up before they would roll out the system (to make sure that the ISP could recoup their costs). Am wondering if they plan to implement a similar system. On a sidenote: the largest telco dropped the price A LOT to compete with the FTTH provider but this pissed ppl off because they knew they had been ripped off for several years.
- rayiner 11y ago> In the Netherlands x% of a community had to sign up before they would roll out the system (to make sure that the ISP could recoup their costs). In most U.S. cities, this is illegal. In fact, Google got crucified when they did that originally for Fiber in Kansas City and a bunch of minority/low-income communities didn't make the list: http://www.wired.com/2012/09/google-fiber-digital-divide http://www.wired.com/2012/09/google-fiber-digital-divide. Embarrassingly, the sign-up map was divided right along the road segregating black from white neighborhoods. Even after Google lowered the sign-up requirements so more poor neighborhoods qualified, the sign-up rate for gigabit service was only 10% (and only another 5% for the free service). http://www.wsj.com/articles/google-fails-to-close-kansas-citys-digital-divide-1412276753 http://www.wsj.com/articles/google-fails-to-close-kansas-cit.... In most places, 30% is more like the target for what justifies build-out.
- georgerobinson 11y agoCan you explain why this is illegal in the US? It in the UK, there are a number of companies investing in rural fibre broadband for communities where 1. the area is not expected to receive FTTC from BT Openreach and 2. there is sufficient demand from the local residents (i.e. how many people have signed up).
- rayiner 11y agoIn most U.S. cities, broadband providers need a franchise from the city to build systems, and a condition of that license is building in every neighborhood within the city, not just those with demonstrated interest. Google simply will not build Fiber in places that aren't willing to waive that requirement. Conversely, other broadband providers would serve many places if cities were willing to waive those requirements. Here in Baltimore, Verizon was ready to build FiOS, and in fact my building and a few others nearby has it because Verizon was able to do it without getting a city-wide franchise. Fiber deployment to the whole city fell through because Verizon wouldn't commit to wiring up the vast low-income areas of the city where people couldn't afford to subscribe anyway.
- amendor 11y agoCan't wait to see this in more cities.
- mikerichards 11y agoDo these guys actually lay down fiber? If so, isn't that crazy expensive, and how does that work since it seems there's a limited amount of conduit space that can be used in cities, towns, neighborhoods, etc.. In other words, not everybody and their brother can just lay down fiber.
- freejack 11y agoYup, we're laying fiber. We're also partnering and a number of other approaches as well. Charlottesville is primarily our own fiber.
- teammatters 11y agoI live in Westminister, MD. Will you guys be hiring and if so for what type of positions?
- freejack 11y agoYeah, I expect we'll have a few more openings there. Right now we're hiring a City Manager for Westminster - details are here: http://www.tucows.com/careers/ http://www.tucows.com/careers/
- teammatters 11y agoCool ... I'm dev/product guy, so city manager isn't a good fit. I'm excited to potentially use/sign up. Not sure if Kate Wagner Rd and Ct is on your list. Fingers crossed!
- deleted 11y ago[deleted]
- pyvpx 11y agolaying the fiber is actually the cheap part, if you count the cost of securing Rights of Way (ROW). lawyers and politicians are far more expensive than skilled workers with heavy equipment.
- pswenson 11y agoCentury Link has 1 Gigabit available in Denver now, but it's $150/mo :( Everyone needs at least two choices..
- Blackthorn 11y agoI don't think I'd jump on that even if it was cheaper. My experience with Century Link is even worse than Comcast.
- danellis 11y agoIn a few years, the US will have Internet speeds of a few years ago! Seriously, though, I hope they're laying fibre that will give them plenty of room to deliver at least 10Gb.
- vegardx 11y agoIt's basically just the hardware you connect it to thats the limiting factor with optical network. Which incidentally is also why actually getting optical fibers to everyone is so damn cool.
- tux3 11y agoI'm not sure how I feel about the logo and link to foxbusiness.com on their page.
- devsquid 11y agoI would like to say, having used Ting for a while. Its customer service was amazing. You called, someone picked up immediately. They worked for ting, and it was not outsourced. So they resolved my issue within 5 minutes and I got a email transcript within the hour detailing what happened. It was awesome. Plus Ting was cheap af, I would spend like 10$ a month for a smart phone. Its data service was extremely slow, which is why I left it... but still I have fond memories of Ting. :) Enough to want to post this review. I have many family member on Ting. It makes sense for older folks who don't really use their phone number, but still want data when they need it.
- cbhl 11y agoTing has GSM in beta (T-mobile resold) so it might be worth checking them out again if you have decent T-mobile LTE coverage in your area.
- freejack 11y agoIf you feel like giving us another chance, we've got Ting in GSM which might resolve the Ting on CDMA data issues you experienced. Thanks for the kind words about our customer service. Our team thrives on great feedback like this :)
- RankingMember 11y agoBeen with you guys since 2012 - please don't ever change the way you do customer service. If you had fiber in the Mid-Atlantic region I'd have already signed up. Keep kicking ass! P.S. I converted my family and I've got some converts at work now too. The customer service is key, plus whoever came up with that calculator to compare costs between Ting and the users' current provider needs a big fat bonus.
- morganvachon 11y agoI was in the private beta for Ting GSM, and I loved every minute of it. I'm still on GSM with my main line, and we'll be moving my wife to Ting GSM once her CDMA phone finally kicks the bucket. I had tried Ting CDMA a few times since they first launched, and came back for good once I found out about the coming GSM service. Ting's customer support is simply unmatched, an anomaly among not just cellular companies but all tech companies I've ever dealt with. Justen went above and beyond to help us beta testers resolve issues, and I feel like a part of the Ting family now even though I don't work there (though I'd love to if I lived further north!).
- joshmn 11y agoIf you guys want to fuck up Comcast, head to the Twin Cities. We're one of their biggest markets, and there's a reason why we have a few fiber competitors here already making them sweat. One is CenturyLink. Another is a local ISP. Yes, I said it, local ISP.
- pennig 11y agoCenturyLink installed FTTH here a few days ago. When I called Comcast to cancel, it sounded like they intended to put up a fight until I mentioned the word "gigabit." Immediately took the wind out of the poor rep's sails.
- FireBeyond 11y agoFunny, CenturyLink launched Gigabit in Seattle - 50 miles north of me, yet had people door knocking to "tell me about it, since I've probably seen the trucks". So I looked online, just to see if it was stealth. Nope. I called, because the database online sometimes sucks. Nope. And then the rep was "but we do have 24mbps at your address", "No, thank you, I have 150mbps with Comcast", and the rep replied, "What do you really need that much for? I'm pretty sure you don't and are just overpaying." I didn't even bother beyond "I work from home. I need it. Thanks. Bye."
- greggyb 11y agoTo be honest, I'd prefer to see them go to other markets. I'm actually with Comcast, and they've been a dream. I've not even had to threaten with USI or CenturyLink yet, and my service is always at advertised speeds and I've not had any downtime. While it would almost definitely expand the fiber build-out around here, and that would be great, there are plenty of places with a single broadband provider. I also imagine Ting would have better chances in a sparser market.
- dzhiurgis 11y ago> Norton Secured Ruuuun!