You are incorrect. What the Yelp rep said was not clear. The Yelp rep didn't answer the question my former employer had. She avoided it. Does that mean Yelp wa

You are incorrect. What the Yelp rep said was not clear. The Yelp rep didn't answer the question my former employer had. She avoided it. Does that mean Yelp was/is up to something nefarious? No. But it has that appearance. And that's the point. Yelp can, in fact, be doing absolutely nothing wrong as far as their data is concerned. But small business owners don't see that. All they see is aggressive Yelp sales agents, and a better rating if they advertise through Yelp. It's an image problem, not a data problem.