So when Jenny in marketing makes a new deal with Adidas and promises to have their newest shoe out the door in a week, James from shipping has to stop doing his

So when Jenny in marketing makes a new deal with Adidas and promises to have their newest shoe out the door in a week, James from shipping has to stop doing his job shipping things... to have a meeting with Jenny, and then Adidas, to explain why they aren't able to meet the timeline? To suggest that managers aren't needed because the "group can just do it", is absurd. EVERY company has multiple departments in charge of different areas of the business. The job of a GOOD manager is to insulate the "do-ers" from having to deal with other areas of the business so they can focus on doing their actual job. Removing that title and "giving it to the group" sounds like a good way to create a lot of busywork to save a few dollars. And I can just imagine that the employees are expected to still get all of their normal work done - which means working after hours to have the meetings they should be having during the day, but can't because they're doing "their day job". Maybe zappos has some crazy unique structure to how they do business, but I'm skeptical.