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That's kind of the point right: with Uber, there was a solution that didn't involve making anything illegal. Customers were allowed to easily express unhappines
by tolmasky 12y ago
That's kind of the point right: with Uber, there was a solution that didn't involve making anything illegal. Customers were allowed to easily express unhappiness with their ride, and Uber is able to provide customers better service. Seems like an ideal solution that, as you put it, simply balances everyone's best interests.
Uber is making the decision to get rid of drivers that take advantage of their customers, not the government forcing anyone to abide by some law. Its the same as how a restaurant can take action against a waitress if they provide bad service. Personally I think that system is way better than trying to create a series of laws that make it illegal to be a bad waiter.
- joezydeco 12y agoBut I don't quite see the solution to the problem here. The Vegas scam is that they are taking tourists with no idea of the traffic layout on a longer trip than an experienced driver would take. If an Uber driver takes this longer route, the passengers still don't know that this happened. They got to their hotel in one piece and everyone is happy. The only levelling factor is that the Uber ride is a fixed price, so it's in the driver's best interest to take the shortest route. If the Vegas cab authority mandated fixed prices for the rides, this would all go away on their end as well.
- smm2000 12y agoUber emails you a map with your route on it and a final price after each trip. If you are unhappy with the route, you can complain and uber will refund whatever you overpaid compared to optimal trip. They can also easily implement algorithm that checks if driver uses optimal route and fire/warn drivers that don't. Biggest difference between Uber and any taxi authority is that Uber is interested in providing good service while taxi authority does not.