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I didn't really think of New Relic as "Enterprise Software". They are a SaaS Company. Most of the reason enterprise software has so little R&D is because they s
by dkhenry 12y ago
I didn't really think of New Relic as "Enterprise Software". They are a SaaS Company. Most of the reason enterprise software has so little R&D is because they spend all their resources customizing deployments for enterprise customers.
- chii 12y agoi think enterprise and SaaS are orthogonal descriptions. new relic is definitely enterprise - as opposed to consumer (ala, dropbox). That their product is a SaaS offering doesn't really make any difference.
- mblevin 12y agoYou're talking about two different dimensions. Enterprise and consumer run along one axis (B2C vs B2B), self-serve vs custom deployment on the other axis (low friction vs high friction) Much of the innovation we've seen in B2B has not just been the consumerization of the interface but also the move to self-service models.