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> "Having to provide your own device is not really that insane for small teams." Not that unusual to garage or ramen-stage companies sure, but these are guys w

> "Having to provide your own device is not really that insane for small teams." Not that unusual to garage or ramen-stage companies sure, but these are guys with an office in one of the hottest startup hubs of Manhattan with $45 million in funding. It's also insane - trusting hardware of unknown provenance with your customer experience? Is it really that hard to buy a few iMacs (or cheapo Dell desktops if that's your speed) for your support reps to use? That way hardware that's critical to your support infrastructure isn't traveling on the subway every day, getting broken, stolen, or god-knows-what. This is a Series B startup with $45m in funding so far, they should be way past the point of being able to buy some company machines for people to work on.

TarpitCarnivore 12y ago
At a minimum buy some mac mini's to leave in the office with some phones. Requiring use of own hardware on top of 12 hour shifts for a company with $45m in funding is just silly.
- kasey_junk 12y ago
  And possibly illegal.
lmg643 12y ago
How does a company like this get $45 million in funding? Is that really cash in the bank, or "on paper, committed under certain circumstances, with only $1 million actually in the bank as of today?" I guess I just don't understand how a business like this could ever get funded to $45 million. Where's the competitive advantage? India sent a satellite to orbit mars for $74 million, these guys have people answering phones to book odd jobs for $45 million?
- jonknee 12y ago
  > India sent a satellite to orbit mars for $74 million, these guys have people answering phones to book odd jobs for $45 million? And the phones aren't even provided by the $45,000,000! Lunch is though, so maybe that's what the big bucks get you.
- jakejake 12y ago
  If you have somebody at your company who is well connected, good at making connections and is good at delivering presentations to investors, then you can get money even if your office is poorly run.
codezero 12y ago
Yep, given the size, it's a bit insane.

TarpitCarnivore 12y ago

At a minimum buy some mac mini's to leave in the office with some phones. Requiring use of own hardware on top of 12 hour shifts for a company with $45m in funding is just silly.

kasey_junk 12y ago
And possibly illegal.

lmg643 12y ago

How does a company like this get $45 million in funding? Is that really cash in the bank, or "on paper, committed under certain circumstances, with only $1 million actually in the bank as of today?" I guess I just don't understand how a business like this could ever get funded to $45 million. Where's the competitive advantage? India sent a satellite to orbit mars for $74 million, these guys have people answering phones to book odd jobs for $45 million?

jonknee 12y ago
> India sent a satellite to orbit mars for $74 million, these guys have people answering phones to book odd jobs for $45 million? And the phones aren't even provided by the $45,000,000! Lunch is though, so maybe that's what the big bucks get you.
jakejake 12y ago
If you have somebody at your company who is well connected, good at making connections and is good at delivering presentations to investors, then you can get money even if your office is poorly run.

codezero 12y ago

Yep, given the size, it's a bit insane.