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I appreciate my experience is anecdotal, but I'm pretty sure issues used to be read and responded to by technical members of your team - it doesn't feel that wa
by dazbradbury 12y ago
I appreciate my experience is anecdotal, but I'm pretty sure issues used to be read and responded to by technical members of your team - it doesn't feel that way in the last year or so - but the acquisition may have been unrelated of course!
Ticket: #69317 & #154021
- veesahni 12y agoI agree with this one. We used to get high quality responses from technical team members. Recent communications haven't been so great. For an example, take a peek at Ticket #154458 In July we identified an issue where Mailgun -> ELB webhook communications are broken under ticket #65535. This has been pending action by Mailgun's team for 4 months now.