4 ms·
Honestly we are the same team since Mailgun was founded, all pre-acquisition employees are happily working on the product. The only difference is that we've b
by alexk 12y ago
Honestly we are the same team since Mailgun was founded, all pre-acquisition employees are happily working on the product. The only difference is that we've become bigger since then, and some issues may slip through the cracks because of overall volume.
Can you send me the ticket# so I can take a look?
- dazbradbury 12y agoI appreciate my experience is anecdotal, but I'm pretty sure issues used to be read and responded to by technical members of your team - it doesn't feel that way in the last year or so - but the acquisition may have been unrelated of course! Ticket: #69317 & #154021
- veesahni 12y agoI agree with this one. We used to get high quality responses from technical team members. Recent communications haven't been so great. For an example, take a peek at Ticket #154458 In July we identified an issue where Mailgun -> ELB webhook communications are broken under ticket #65535. This has been pending action by Mailgun's team for 4 months now.