2 ms·
Pretty cryptic. The FAQ should list the FAQs (make some possible ones up and answer them if you haven't had people ask any :) ), not ask the user for a questio
by RankingMember 12y ago
Pretty cryptic. The FAQ should list the FAQs (make some possible ones up and answer them if you haven't had people ask any :) ), not ask the user for a question.
- ashishbharthi 12y agoI agree. There are lots of usability issues with the website. However this still one of the better websites compare to all the government websites.
- scott_karana 12y agoMy favourites are still http://work.sweden.se/ http://work.sweden.se/ and https://www.gov.uk/ https://www.gov.uk/, both of which are pretty usable seeming. :)
- theCricketer 12y agoThe FAQ question answers a ton of questions. Just search for a question you have and see what happens :)
- RankingMember 12y agoPart of the benefit of an FAQ section is that you can find answers to questions you may not have even known you were interested in finding the answer to.
- arjie 12y agoI'm certain that few Internet users truly believe in site-specific search. This is no exception. Question: What is the average time to incorporate? (also other variants, "...incorporate [a limited liability company | public limited company | private limited company]) Response: Large wall of text. After reading it, question is not answered. The purpose of a FAQ is to quickly answer frequently answered questions. This search function works as a search function. It does not work as a FAQ. Does look nice, though. I hope this doesn't come across as usual HN negativity. I would actually be interested in the answer.