5 ms·

I somehow have a 4, the lowest in this thread (that I've seen so far). I wonder what I did, I generally try to be polite to the drivers and I rarely use the ser

by finnn 12y ago

I somehow have a 4, the lowest in this thread (that I've seen so far). I wonder what I did, I generally try to be polite to the drivers and I rarely use the service, so I suspect I got one extremely poor rating? I can't imagine when though. Anyway, looks like you can go and pull the token out of the page and just do curl https://m.uber.com/cn https://m.uber.com/cn --data '{"messageType":"PingClient","token":"xxxxx","app":"client"}' | jq .client.ratin to check it programmatically. Could be interesting to have a service detect somehow that you'd just finished a ride and show you the new score (and possibly the change, etc)

bobbles 12y ago
Yeah no idea.. Im at 4.5 at the moment, am always standing on the curb for pickup and polite. I've also always ranked drivers as 5 stars. surprising
- doxcf434 12y ago
  Lol. I always give them 5 too, and tip them additional cash even, and I have a 4.8. Jeezz though crowd. ;-)
  - eridius 12y ago
    Drivers don't know what you rated them.
    - Vik1ng 12y ago
      So a driver can do nothing if someone gives him a low rating for whatever reason as he doesn't even know it happened?
ldd- 12y ago
I'm in your boat . . . I have a 4. I've used Uber only once - to help my mom to a doctor's appointment after she broke her hip. I guess we were slow and a bit of a burden . . .
- gravity13 12y ago
  The first couple of times people tip drivers extra, they probably get rated as 5. Everybody else becomes a 4 after that, maybe?
  - jacalata 12y ago
    people actually do that? way to go, morons.
    - jarek 12y ago
      Well the whole "tipping" mindset leads to that. It's supposed to be something extra, beyond what's required. Now they've started using it instead of having realistic prices and wages and developed social standards where tipping less than x% is supposed to be the signal (x ever increasing). The idea has gotten so ingrained that people tip on "tip-included" prices too. Soon it'll all be a "donation" with a "service charge", de facto mandatory "tip", and extra tips on top.
peterwwillis 12y ago
Ways to make a driver happy: * Compliment their car or music * Ask them about themselves (how are you doing, where are you from, how long have you been driving) * Make small talk (how about this crazy weather/traffic/drunk people, do you have any weird stories, have you ever been to place xyz) * Tell them a little about yourself or where you just came from/are going to * Have the address of your destination or tell the driver how to get there * Leave a tip for efficient service * Don't throw up in the back seat
- sliverstorm 12y ago
  That sounds like a nightmare. I often enjoy chatting with a travel companion, but some days I want nothing more than silence.
  - beeskneecaps 12y ago
    Precisely what I don't like about Lyft and the competing services. They don't stop talking. It's almost like they're instructed to be overly chatty. Silence isn't always bad at 8 in the morning when I'm trying to check email and communicate with work.
    - peterwwillis 12y ago
      This is what is great about competition. You can pick the service that you like the most, as opposed to taxis that are all the same. What you don't like about Lyft, is what I love about them. Their drivers seem to consider me a human being rather than a fare. So I always take Lyft as a default and fall back to Uber if they're not available, and taxis as a last resort.
    - mcpherrinm 12y ago
      Lyft is absolutely instructed to be chatty. Along with the fistbumps, passengers defaulting to the front seat, and the pink moustaches, it's very much part of the experience they offer. Personally, I enjoy talking with my drivers most of the time. If I want a quiet, professional ride in the back of a lincoln towncar, I opt for Uber Black.
minusSeven 12y ago
I guess soon enough Chef's and restaurant's will be rating customers as well. In restaurant's there would be cutoff points for being a customer. You didn't pay enough tips in the last restaurant you were a part of - you are now bared from getting into a good restaurant now. Joking above but the whole concept of dual rating scares me a bit .......
- ben0x539 12y ago
  > You didn't pay enough tips in the last restaurant you were a part of - you are now bared from getting into a good restaurant now. This would be really cool.
- jseliger 12y ago
  I guess soon enough Chef's and restaurant's will be rating customers as well. Tyler Cowen extensively discusses the potential future of symmetrical ratings in Average is Over. The book is too complex to summarize here but it is worth reading.
- crdblb 12y ago
  Restaurants already keep notes on their customers and refer to them whenever you call or make a reservation online. If you're a less-than-ideal customer, they won't do something as overt as refuse service (unless you did something truly horrible last time you were in), but they might be more likely to squeeze you in for a last-minute seating during a busy time if you've got some good things about you in the notes.
  - jacalata 12y ago
    Maybe some restaurants. Not the one I worked at. And unless they share them in some kind of city-wide (or international) database, it's not the same effect as uber refusing to have you as a customer any more.

by finnn 12y ago

bobbles 12y ago

Yeah no idea.. Im at 4.5 at the moment, am always standing on the curb for pickup and polite. I've also always ranked drivers as 5 stars. surprising

doxcf434 12y ago
Lol. I always give them 5 too, and tip them additional cash even, and I have a 4.8. Jeezz though crowd. ;-)
- eridius 12y ago
  Drivers don't know what you rated them.
  - Vik1ng 12y ago
    So a driver can do nothing if someone gives him a low rating for whatever reason as he doesn't even know it happened?

ldd- 12y ago

I'm in your boat . . . I have a 4. I've used Uber only once - to help my mom to a doctor's appointment after she broke her hip. I guess we were slow and a bit of a burden . . .

gravity13 12y ago
The first couple of times people tip drivers extra, they probably get rated as 5. Everybody else becomes a 4 after that, maybe?
- jacalata 12y ago
  people actually do that? way to go, morons.
  - jarek 12y ago
    Well the whole "tipping" mindset leads to that. It's supposed to be something extra, beyond what's required. Now they've started using it instead of having realistic prices and wages and developed social standards where tipping less than x% is supposed to be the signal (x ever increasing). The idea has gotten so ingrained that people tip on "tip-included" prices too. Soon it'll all be a "donation" with a "service charge", de facto mandatory "tip", and extra tips on top.

peterwwillis 12y ago

Ways to make a driver happy: * Compliment their car or music * Ask them about themselves (how are you doing, where are you from, how long have you been driving) * Make small talk (how about this crazy weather/traffic/drunk people, do you have any weird stories, have you ever been to place xyz) * Tell them a little about yourself or where you just came from/are going to * Have the address of your destination or tell the driver how to get there * Leave a tip for efficient service * Don't throw up in the back seat

sliverstorm 12y ago
That sounds like a nightmare. I often enjoy chatting with a travel companion, but some days I want nothing more than silence.
- beeskneecaps 12y ago
  Precisely what I don't like about Lyft and the competing services. They don't stop talking. It's almost like they're instructed to be overly chatty. Silence isn't always bad at 8 in the morning when I'm trying to check email and communicate with work.
  - peterwwillis 12y ago
    This is what is great about competition. You can pick the service that you like the most, as opposed to taxis that are all the same. What you don't like about Lyft, is what I love about them. Their drivers seem to consider me a human being rather than a fare. So I always take Lyft as a default and fall back to Uber if they're not available, and taxis as a last resort.
  - mcpherrinm 12y ago
    Lyft is absolutely instructed to be chatty. Along with the fistbumps, passengers defaulting to the front seat, and the pink moustaches, it's very much part of the experience they offer. Personally, I enjoy talking with my drivers most of the time. If I want a quiet, professional ride in the back of a lincoln towncar, I opt for Uber Black.

minusSeven 12y ago

I guess soon enough Chef's and restaurant's will be rating customers as well. In restaurant's there would be cutoff points for being a customer. You didn't pay enough tips in the last restaurant you were a part of - you are now bared from getting into a good restaurant now. Joking above but the whole concept of dual rating scares me a bit .......

ben0x539 12y ago
> You didn't pay enough tips in the last restaurant you were a part of - you are now bared from getting into a good restaurant now. This would be really cool.
jseliger 12y ago
I guess soon enough Chef's and restaurant's will be rating customers as well. Tyler Cowen extensively discusses the potential future of symmetrical ratings in Average is Over. The book is too complex to summarize here but it is worth reading.
crdblb 12y ago
Restaurants already keep notes on their customers and refer to them whenever you call or make a reservation online. If you're a less-than-ideal customer, they won't do something as overt as refuse service (unless you did something truly horrible last time you were in), but they might be more likely to squeeze you in for a last-minute seating during a busy time if you've got some good things about you in the notes.
- jacalata 12y ago
  Maybe some restaurants. Not the one I worked at. And unless they share them in some kind of city-wide (or international) database, it's not the same effect as uber refusing to have you as a customer any more.