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Completely agree! Our website does require you register. Only at the end - just before payment - do we ask for an email address. EDIT: the email address is so
by webhat 12y ago
Completely agree! Our website does require you register. Only at the end - just before payment - do we ask for an email address.
EDIT: the email address is so we can send you the product you just ordered.
- taspeotis 12y agoThose are the worst kinds of websites.
- webhat 12y agoI'm still trying to figure out what you mean.
- jessaustin 12y agoWhy not just provide a link to the product on the last page in the process? This could even be a link that automatically stopped working after it was used a few times. Harvesting email addresses is definitely not the only way to solve this problem, so it seems unfriendly to allow only that method.
- webhat 12y agoFor many use cases this would not be required. We have an online school. How would you solve being an online school without the ability to contact your students by email?
- jessaustin 12y agoI doubt we'll ever get within range of this particular goalpost, but it's certainly possible to handle communication within an app. If requiring emails doesn't bug your customers, congratulations! Your "...the email address is so..." remark invited skepticism.
- webhat 12y agoWe actually handle most of the communication (messages/forums) in the app, still email more efficient for some students. And in general if I've paid hundreds of dollars for a SaaS product I might be a little suspicious if I was never asked for my email address.