7 ms·
A couple of questions pop to mind: - Will that affect the work of archive.org and the wayback machine? - Is it okay for a politician to "erase" something he/s
by babarock 12y ago
A couple of questions pop to mind:
- Will that affect the work of archive.org and the wayback machine?
- Is it okay for a politician to "erase" something he/she said 10 years ago?
- mpweiher 12y agoTo the second: no. This is of public interest and public record.
- 1337biz 12y agoBut what about a few month before he declares his interest for running for office?
- ronaldx 12y agoThe wayback machine seems (to me) to be breaking EU law before we get to data protection; there is a copyright issue as well: https://en.wikipedia.org/wiki/Wayback_Machine#Legal_status https://en.wikipedia.org/wiki/Wayback_Machine#Legal_status
- vixin 12y agoAnd what about my personal records of anything I see that looks interesting?
- mrweasel 12y agoThe question that pop into my mind is "What about purchase history?" We run a webshop and sometimes a get customer that demands that we delete all their information. They are entitled to make that demand, but at the same time we're required to store the same information for at least two year, in order to be able to handle returns, and maybe five years due to accounting. I really do applaud the court for their intentions, but it leaves a lot of unanswered questions and challenges. In our case we would have to make serious changes to our ERP/CRM systems, it currently do not allow deletion of data, because that would be bad for accounting. Also: Can I deny you warrenty because you requested that I delete all data regarding your purchase and person?
- cbr 12y agoYou could send them an email containing a digitally signed receipt. If they ask for their data to be deleted and then later want to make a return, they could send you back the email.
- mrweasel 12y agoWhile I do like the idea, that not how your average customer work. Don't get me wrong, I love our customers, but here's a short list of weird stuff we seen from them: * Forget which phone number they used. * Switch to a email provider and don't transfer emails. * Delete email 5 seconds after receiving it. * Enter wrong email address, twice. * Forget where they live... ? * Forget order number. * Give you an order number for a different webshop. * Call and tell you that you're spamming ( i.e. sending an order confirmation ) Yes, you and I will save an email for two years, the average customer won't. Still, I'm loving the idea.
- holri 12y agoYou do not need to delete the whole data. Just make it no personal data. Just erase the name, birthday and maybe the street.
- mrweasel 12y agoIn our case, based on what is "personal data" in Denmark, we would need to delete: name, address, phonenumber and email, that leaves us with the order number. the problem with that is that now we can't tell if it's the original customer that contacts us for a repair or refund, he could just share the order number with a third party... Yes, people actually try that.
- einrealist 12y agoWhat is the problem? If the customer has a valid receipt, the customer is entitled to have the repair / refund. There must be no difference to buying something in a physical store.
- jokoon 12y agowell make the difference between a user's profile data and a blog post/article. Although I admit I don't know what sort of policy archive.org uses.