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So here's the UI in question - http://blog.testfairy.com/wp-content/uploads/2014/01/quick_suggest.png http://blog.testfairy.com/wp-content/uploads/2014/01/quick

by abcd_f 13y ago

So here's the UI in question - http://blog.testfairy.com/wp-content/uploads/2014/01/quick_suggest.png http://blog.testfairy.com/wp-content/uploads/2014/01/quick_s... - and apparently the large stars represent not a suggestion rating, but an app rating. So dismissing suggestion as a bad one you'd basically give a 1 star rating to an app. Or so the devs claim. Coming from the iOS side, I just don't get it. How can you rate an app that you haven't downloaded? And then if you did download it, why is it being quick-suggested to you again? Furthermore, if you did in fact download it, removed it and then reacted negatively to a suggestion to download it again - how's your low-star reaction is NOT really a rating for an app itself? Also, if you look closely at the graphs, the "crashing" involves rating slide from 4.67 to 4.38 and from 4.79 to 4.74. It's still an unpleasant development for sure, but that's not a "crash" or a "drop", that's a dip. The matter appears to be completely blown out of its proportions.

trurl42 13y ago
It's a suggestion to rate the shown app, to get better app recommendations. It only shows apps you have downloaded.
ZeroGravitas 13y ago
Also, if the dip affects everyone equally, then its more like a rescaling (presumably on average these reviews are lower than before, I'd guess because no-one bothers to review a 2-3 star item, only if they love it or really hate it)
- Kudos 13y ago
  Not until the users view of those ratings rescale too.
- igordcard 13y ago
  If the dip affected everyone equally it wouldn't be that bad, as most of the saturation found above the 4.8 would be leveraged... However these suggestions will be rated, in average, as greater as the overall empathy and knowledge users have regarding the kind of app in question. For instance, regarding my app Tabata Trainer (which went from solid 4.57 in December 9th to 4.21 at the time of this post), how many persons identify with the word "Tabata"? Most of them will never give a 5. If someone creates a game with a very similar name to a widely known and adorable game, then people will probably rate the suggestion highly. This kind of stuff will just lead apps to be rated unequally... and bad (really bad) apps will raise their ratings, which is shameful.
zango 13y ago
I'm a developer, and I have the same rating fall in my apps too. Re-scaling is good, as long as it is fair. I have no problem with making it easier for unhappy users to vote, but I do have problem with a suggestion box which misleads at least some users to rate by mistake. And I also have problem with Google surfacing apps deleted so long ago that the user has no chance to remember what it was. And once the user taps on any star, the rating is registered - no way for the user to correct a mistake or to explain a negative vote, so the dev could do something about it. It's just Google being careless about the devs. And it was a surprize for me to realize that. I thought better on Google before it started.
nmohideen 13y ago
Right now my Play store app is asking me to rate apps I have neither bought nor installed. If I dismiss one, it shows me another such "not purchased" app. I've seen 3 already. Is this happening to anybody else?

by abcd_f 13y ago

trurl42 13y ago

It's a suggestion to rate the shown app, to get better app recommendations. It only shows apps you have downloaded.

ZeroGravitas 13y ago

Also, if the dip affects everyone equally, then its more like a rescaling (presumably on average these reviews are lower than before, I'd guess because no-one bothers to review a 2-3 star item, only if they love it or really hate it)

Kudos 13y ago
Not until the users view of those ratings rescale too.
igordcard 13y ago
If the dip affected everyone equally it wouldn't be that bad, as most of the saturation found above the 4.8 would be leveraged... However these suggestions will be rated, in average, as greater as the overall empathy and knowledge users have regarding the kind of app in question. For instance, regarding my app Tabata Trainer (which went from solid 4.57 in December 9th to 4.21 at the time of this post), how many persons identify with the word "Tabata"? Most of them will never give a 5. If someone creates a game with a very similar name to a widely known and adorable game, then people will probably rate the suggestion highly. This kind of stuff will just lead apps to be rated unequally... and bad (really bad) apps will raise their ratings, which is shameful.

zango 13y ago

I'm a developer, and I have the same rating fall in my apps too. Re-scaling is good, as long as it is fair. I have no problem with making it easier for unhappy users to vote, but I do have problem with a suggestion box which misleads at least some users to rate by mistake. And I also have problem with Google surfacing apps deleted so long ago that the user has no chance to remember what it was. And once the user taps on any star, the rating is registered - no way for the user to correct a mistake or to explain a negative vote, so the dev could do something about it. It's just Google being careless about the devs. And it was a surprize for me to realize that. I thought better on Google before it started.

nmohideen 13y ago

Right now my Play store app is asking me to rate apps I have neither bought nor installed. If I dismiss one, it shows me another such "not purchased" app. I've seen 3 already. Is this happening to anybody else?