4 ms·
The worst thing about things like this happening is the feeling of helplessness when you can't reach anyone in the company or when they just say "it's not a pro
by slazaro 13y ago
The worst thing about things like this happening is the feeling of helplessness when you can't reach anyone in the company or when they just say "it's not a problem".
- edent 13y agoTo be fair - they were very quick at responding and asked questions about my disclosure. The security team is very responsive but for normal users there is no way to communicate with Google.
- username223 13y agoThis seems like a business opportunity -- come up with a steady stream of "security issues," then use the resulting access to provide paid customer service for GOOG.
- thomasahle 13y agoYou can get great paid GOOGLE customer service if you just sign up for Google Apps.
- hippee-lee 13y agoI did sign up. My customer service experience was robotic at best and didn't help me. I canceled the account.
- maaaats 13y agoWell, it takes me approx. 1 minute to have a MS rep chatting with me when I have problems. Even when paying Google, it's impossible to get answers quick. And often the answers are just templates until you have bothered them enough to give you an actual reply.
- dredmorbius 13y agoOr the company shill shows up and burns through four HN accounts trying to spread FUD. https://news.ycombinator.com/threads?id=ritikk https://news.ycombinator.com/threads?id=ritikk https://news.ycombinator.com/threads?id=ritikk2 https://news.ycombinator.com/threads?id=ritikk2 https://news.ycombinator.com/threads?id=ritikk3 https://news.ycombinator.com/threads?id=ritikk3 https://news.ycombinator.com/threads?id=ritikk4 https://news.ycombinator.com/threads?id=ritikk4 (Should I add the 5th link or wait for him to create that ID as well?)
- buro9 13y agoMaybe create it instead of him, it might stop him in his tracks.
- raldi 13y agoIf they work for Google, I wish they'd say so in their HN profile, or a comment. And if they don't, they should probably clear that up, too.
- hesselink 13y agoThe 5th has now also been created: https://news.ycombinator.com/threads?id=ritikk5 https://news.ycombinator.com/threads?id=ritikk5
- judk 13y agoWhat does "FUD" mean and how is it relevant here?
- mnw21cam 13y agoFear, Uncertainty, and Doubt.
- dredmorbius 13y agohttp://lmgtfy.com/?q=FUD http://lmgtfy.com/?q=FUD
- pbhjpbhj 13y agoI'd say this is massive if "ritikk" is actually employed by Google. Would be interesting to trace their IP addresses?