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It probably differs from issuer to issuer. In my experience Amex is very on top of it and they have always flagged every transaction I have not made myself, imm
by apaprocki 13y ago
It probably differs from issuer to issuer. In my experience Amex is very on top of it and they have always flagged every transaction I have not made myself, immediately sending push notification and SMS where I can ack/nak an automated transaction prompt. If I nak it they freeze the card and overnight a new one. I suppose they don't really care about handling it manually because that would be prohibitively expensive and they prefer to act on the patterns in an automated way. Would be interesting to see aggregate stats by card issuer of how good they are at detecting it.
- matwood 13y agoAmex really is awesome about this. I was traveling not long ago and called them so they could put a travel flag on. I got to an automated response that their systems were smart enough to know if I was traveling and I no longer needed to call prior. IME, Amex is much better at flagging than the Mastercard I have.