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If an end-user experiences a chargeback, why should Kickstarter pay for that and not the end-user? The end-user would be getting free money at that point, if t

• DanBC 13y ago
  Kickstarter charges fees. These are taken from the kick-started funds. When a project sees a chargeback that should be repaid by both the kick-start project owner and kickstarter. Otherwise, Kickstarter is getting free money. (From the kick-start project owner, who is the victim of a crime.)
  • steven2012 13y ago
    If the campaign receives $100, then let's assume Kickstarter takes $5, and $95 goes to the campaign. If the campaign receives a $100 chargeback, then the campaign should get charged $95 and Kickstarter should give back their $5. This is the proper way to do it. I don't know how Kickstarter does it, but if they don't give back the portion of fees that they charge, that would be strange to me. However, usually chargebacks come with fees, around $15. I see no problems with the campaign having to pay these chargeback fees. I believe it's the cost of doing business for any campaign that accepts anonymous donations from the internet.
• Dylan16807 13y ago
  They're a funding platform. They should handle funding errors.