5 ms·

Imagine you're in a store and the person in front of you pulls out a coupon and gets a discount. But you don't need to imagine it because it happens all the ti

by dminor 13y ago

Imagine you're in a store and the person in front of you pulls out a coupon and gets a discount. But you don't need to imagine it because it happens all the time and you still shop in stores.

jusben1369 13y ago
And you're offered those coupons all the time in newspapers and magazines but decide they're not worth the hassle. Here the first time you even discover coupons is at the checkout
- ahoyhere 13y ago
  If you first discover that coupons exist at the cashier, you must be an alien going to a store for the first time. You hit the nail on the head with the first part of your comment -- you decided they weren't worth the time, and therefore you don't save the money. You don't huffily dump your items and leave the line. No, you think, "Hm, maybe I should clip coupons next time." (Although, of course, you don't.)
  - jusben1369 13y ago
    "If you first discover that coupons exist at the cashier, you must be an alien going to a store for the first time.' I guess the risk of using an analogy is they eventually break down if you go too crazy on them. I made it a "real world" example to look at the online experience another way so that people could perhaps relate to the original's author pet peeve. I think if the author of this original article felt like he understood how to get a coupon for the site he was on and decided not to anyway he wouldn't have written the article. Subtle but important point here.
- Dylan16807 13y ago
  How many websites with coupons do you have to go to before you realize that websites have coupons? The article doesn't even suggest getting rid of coupons, it suggests putting them in a different spot.
jrwoodruff 13y ago
And, usually, I shrug those coupons off because they are $.60 off of a product I wasn't going to buy in the first place, so I don't care. On the other hand, if I buy something at Bed, Bath and Beyond or almost any clothing retailer without a 20% off coupon, I do indeed feel like a chump. If the cashier in a store I've never been in before asks 'do you have any coupons?' after ringing me up, I definetly feel like I've screwed up, but I'll still finish my purchase because, well, instant gratification and societal expectations and all that. But I'm not going to go back to that store until I DO have coupon. So maybe it depends. If your shtick is 'Never pay full price and find ridiculous discounts,' coupon fields might be the way to go, as long as you always have coupons available. But if you expect even some customers to pay full price, having your cashiers ask everyone for coupons is probably not the best practice.
- Dylan16807 13y ago
  See now THAT is an analogy that makes sense.
rschmitty 13y ago
No I don't shop in stores that I know give out coupons. Biggest one is Bed Bath Beyond. If for some reason Amazon can't wait and I need it now, no way in hell am I buying a product from that store w/o the 20% off coupon
jamesaguilar 13y ago
This is not analogous, and you should know that. The invested effort of going to a store is a lot higher. Look at the abandonment rates of average grocery store visits compared to even the highest-conversion website and it should be obvious how this analogy falls apart.

by dminor 13y ago

Imagine you're in a store and the person in front of you pulls out a coupon and gets a discount. But you don't need to imagine it because it happens all the time and you still shop in stores.

jusben1369 13y ago

And you're offered those coupons all the time in newspapers and magazines but decide they're not worth the hassle. Here the first time you even discover coupons is at the checkout

ahoyhere 13y ago
If you first discover that coupons exist at the cashier, you must be an alien going to a store for the first time. You hit the nail on the head with the first part of your comment -- you decided they weren't worth the time, and therefore you don't save the money. You don't huffily dump your items and leave the line. No, you think, "Hm, maybe I should clip coupons next time." (Although, of course, you don't.)
- jusben1369 13y ago
  "If you first discover that coupons exist at the cashier, you must be an alien going to a store for the first time.' I guess the risk of using an analogy is they eventually break down if you go too crazy on them. I made it a "real world" example to look at the online experience another way so that people could perhaps relate to the original's author pet peeve. I think if the author of this original article felt like he understood how to get a coupon for the site he was on and decided not to anyway he wouldn't have written the article. Subtle but important point here.
Dylan16807 13y ago
How many websites with coupons do you have to go to before you realize that websites have coupons? The article doesn't even suggest getting rid of coupons, it suggests putting them in a different spot.

jrwoodruff 13y ago

And, usually, I shrug those coupons off because they are $.60 off of a product I wasn't going to buy in the first place, so I don't care. On the other hand, if I buy something at Bed, Bath and Beyond or almost any clothing retailer without a 20% off coupon, I do indeed feel like a chump. If the cashier in a store I've never been in before asks 'do you have any coupons?' after ringing me up, I definetly feel like I've screwed up, but I'll still finish my purchase because, well, instant gratification and societal expectations and all that. But I'm not going to go back to that store until I DO have coupon. So maybe it depends. If your shtick is 'Never pay full price and find ridiculous discounts,' coupon fields might be the way to go, as long as you always have coupons available. But if you expect even some customers to pay full price, having your cashiers ask everyone for coupons is probably not the best practice.

Dylan16807 13y ago
See now THAT is an analogy that makes sense.

rschmitty 13y ago

No I don't shop in stores that I know give out coupons. Biggest one is Bed Bath Beyond. If for some reason Amazon can't wait and I need it now, no way in hell am I buying a product from that store w/o the 20% off coupon

jamesaguilar 13y ago

This is not analogous, and you should know that. The invested effort of going to a store is a lot higher. Look at the abandonment rates of average grocery store visits compared to even the highest-conversion website and it should be obvious how this analogy falls apart.