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I take it you've never taken a customer service call with an irate customer who couldn't figure out how to use their discount code correctly. If anything, they
by rwhitman 13y ago
I take it you've never taken a customer service call with an irate customer who couldn't figure out how to use their discount code correctly. If anything, they need to be the most usable part of the checkout experience, believe me
- aaronbrethorst 13y agoSo don't have a field. Problem solved.
- pbhjpbhj 13y agoWhat entitlement does the customer have to the discount - surely as long as it's possible to redeem it simply no one customer has a privilege to acquire it?
- robryan 13y agoYou can take that view, often though that will mean the customer will just find a competitor that will work with them.
- bitJericho 13y agoCustomers will call after the sale asking to proactively apply discount codes. Affiliates will call after the sale asking to proactively apply discount codes (so they get credit). Customers will complain if a discount code has expired. Customers will cancel, return and re-buy just to apply discount codes. Discount codes suck.
- DougBTX 13y ago(I think you mean retroactively not proactively)
- bitJericho 13y agohaha yep!