How soon after signup do you call? 5% is definitely on the lower end of what I would expect if you're generally calling within an hour of signup. You can really

How soon after signup do you call? 5% is definitely on the lower end of what I would expect if you're generally calling within an hour of signup. You can really blow someone's mind by calling them within a few minutes of signup. You're not looking to get them on the phone for more than a couple minutes -- just a quick, "hey how's it going..anything I can quickly help with...ok, great...if you have any questions go here or contact us like this..." EDIT: signups outside of normal business hours are harder to call so it's OK to try and fit those in as best you can -- your success there will also depend on the signup's timezone.