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"Box Sync 3.4.20 got confused and deleted [thousands of files]"
This is partially to vent, but also to seek advice. "Box Sync 3.4.20 got confused and deleted [thousands of files]" is a quote from Box Support after we lost thousands of files. It's caused tremendous cost to the business. Am I right to believe this is unacceptable and indicates Box should be replaced. Is DropBox any better?
- taspeotis 13y agoIt's caused tremendous cost to the business Presumably you guys didn't have backups? If so, why not? Section 14 of Box's terms indicate IN ALL CAPS SO IT MUST BE IMPORTANT that they offer no warranty that the software will work in any capacity, or even be secure. https://www.box.com/static/html/terms.html https://www.box.com/static/html/terms.html
- isthistypical 13y agoWe had backups. The cost was the lost productivity during the time taken to restore from backups, the direct cost for IT Support to do so and the per megabyte cost to download the restored files from box.