4 ms·

My sister used to work for a loan modification company. The BoA horror stories were the worst.

• chii 13y ago
  isn't there some other mortgadge provider that people could use? competition is usually the way to stop this sort of problem.
  • mh- 13y ago
    competition solving these sorts of issues relies on informed, educated consumers. there is endless debate about how much the government should protect consumers 'from themselves', and I (personally) find merit in opinions from both ends of the spectrum. with that out of the way: * home loans, by far, are the most complex product that most consumers will ever evaluate and purchase. * home loans are also one of the most lucrative products for commissioned salespeople to close. issues that arise in any sort of B2C relationship are more likely to manifest here. if you agree with the (common) opinion that the industry is rife with unscrupulous business practices and persons, this just compounds things.