I find that I barely skim heavy branded emails thinking it's just marketing stuff. Plain email always gets more interest from me. On that note, this is someth

I find that I barely skim heavy branded emails thinking it's just marketing stuff. Plain email always gets more interest from me. On that note, this is something I also considered heavily when building Supportfu - all outbound replies mimic a traditional modern email client, graphical branding isn't even an option.