3 ms·
OK, you trust JWZ, but did you read what he wrote, or did you just glance at it and make a snap judgment because you think he's cool? Here's what he says in ea
by timr 14y ago
OK, you trust JWZ, but did you read what he wrote, or did you just glance at it and make a snap judgment because you think he's cool? Here's what he says in easy-to-consume bullet points for the TL;DR set:
1) The linked post is four years old. Yelp used to sell a "featured review", but hasn't done that for years because it was controversial (duh). So that part is true, but no longer relevant [1].
2) Stupid people with bad taste write Yelp reviews. This is definitely true (hello, internet), but again, irrelevant [2].
3) He links to the tired old East Bay Express article that started the whole "Yelp extortion" meme, and which has been definitively debunked. Repeatedly [3].
So, fine. Trust JWZ. He's a good, smart guy. But in this case, you're "trusting" a mix of his opinion (which is valid), and out-dated, second-hand information (which is not).
[1] http://www.smallbusinesssem.com/yelp-kills-featured-reviews/3073/ http://www.smallbusinesssem.com/yelp-kills-featured-reviews/...
[2] http://www.youtube.com/watch?v=QEdXhH97Z7E http://www.youtube.com/watch?v=QEdXhH97Z7E
[3] http://online.wsj.com/article/SB10001424052970204505304577002170423750412.html http://online.wsj.com/article/SB1000142405297020450530457700...
- aristus 14y agoSo.... you're saying that it's a bad idea to trust what people say about businesses on the internet, because it's often outdated and lacking detail? What does Yelp do again? I forget.
- aiiane 14y agoIt's bad to indiscriminately trust what completely random people say. That's different from not trusting at all. There's a reason why Yelp displays friends' reviews before other random reviews, and why Yelp goes to significant effort to get people to write textual reviews rather than just leaving a star rating.