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Looking at their yelp page, they do have 5 star reviews, and they also have 1 star reviews. There are few filtered reviews, but they aren't universally high ra
by smackfu 14y ago
Looking at their yelp page, they do have 5 star reviews, and they also have 1 star reviews. There are few filtered reviews, but they aren't universally high ratings or anything, and I think Yelp does filter out users with a single review that is 5 stars because they are usually fake.
I'm also sure that a restaurant feels that recent reviews should be weighted heavily, almost exclusively, and that those two star reviews from last year should be ignored.
- nnnnni 14y ago> I'm also sure that a restaurant feels that recent reviews should be weighted heavily, almost exclusively, and that those two star reviews from last year should be ignored. I agree 100% with that. It's very possible for a restaurant to get better or go downhill in a year. If a restaurant has a rough opening but drastically improves after a few months, the early 1-star reviews can do some serious long-term damage even if they're a year old.
- crosbytho 14y agoI agree -- recency is more important IMO. Particularly reflecting change in management, change in processes, etc. For restaurants that aren't chains, processes may not be tried and tested -- first week jitters, hell, first month/quarter jitters should be accounted for.