7 ms·
Let me preface this by saying my mom is an incredibly successful real estate agent. I think people underestimate how valuable a good agent can be. They know pro
by viggity 14y ago
Let me preface this by saying my mom is an incredibly successful real estate agent. I think people underestimate how valuable a good agent can be. They know problem signs when buying a house, they know the market and they know how to negotiate. My mom helped us by a townhome and then build a house and it was an incredibly eye opening experience. I was used to my mom being the sweet, nurturing woman I grew up with, but when it came to negotiating she turned into a pitbull. When we bought our townhome, she knew the market, she knew what areas were better. When we built our house, she was able to guide in a way to maximize the bang for our buck. Things that were cheap and add a lot of value to do when building, but not cheap to retrofit.
Thinking that using a site like redfin or zillow is going to make up for the depth of experience is just frankly silly. Would you negotiate a Series A with a bunch of forms from LegalZoom? No, you'd be an idiot to not have an experienced attorney on your side.
Edit: The cool thing about real estate agents (unlike attorneys) is that the great ones charge just as much as the bad ones. The takeaway is that if you're going to buy a house, you should pick an agent that sells a TON of real estate and not someone who does it as a way to supplement their income.
- jseliger 14y agoI wonder how novices identify the great ones, however. As with many personal-service businesses, it's hard to distinguish the good ones before you've had the service.
- matwood 14y agoIt may suck for people trying to get their start, but experience is a great first indicator. If you find an agent that's been doing it for 20-30 years you have someone who has seen the ups and down of the market. They should have sold lots of houses. Also, see if you can find someone who sells houses in many price ranges. My agent routinely sells expensive (1M+) houses, but works just as hard for me with a budget that is a fraction of that. I asked her about it once and her response was that one day me or one of my friends would hopefully be buying a house in the millions and I would recommend her then. That type of thinking is not only long term, but also shows the dedication to making each client happy.
- mooreds 14y agoRight. The good agents think long term, not about selling you a house in a month instead of three to get a quick commission. Like any sales job with the possibility of repeat business, the commission matters, but so does the relationship.
- Domenic_S 14y agoWhen moving to San Jose I found a realtor who'd been working for 30+ years, at the top of her game, head of the Realtor's association, glowing recommendations, on and on and on. She absolutely didn't get it. We were looking for a SFH, she kept pushing us to condos. We had a budget of X, she kept pushing to to X+10%. We'd make an offer N on something, she'd pressure us to offer N+20% (we didn't win any bids, but looking back at the sold records it was never on price). She wasn't always forthcoming about helping us analyze the property. Until we flat-out said "this one's not for us", she wouldn't ever point out something wrong with the house unless it was glaringly obvious (one home that reeked of dog piss, for example). She obviously had experience in checking out houses, because as soon as we'd write a place off she'd rattle off 12 things that she saw wrong with it (dry rot, obviously unpermitted construction, etc). It just felt lazy to me how she used cash as a crutch. Rather than getting creative with offers & cover letters and actually, you know, selling us, she'd say "let's throw more money at it!". She even had the gall to tell me that cash offers are usually higher than asking. Not even kidding. It frustrates me to no end, because I'm the type that's on the phone with my mortgage broker every day asking what I can do to push the deal through. If you accept my offer, I won't sleep until I've done every single thing I can do to make it happen. I once got a short sale done (funded!) in 30 days (!!). You want me to buy your house. But sellers can really be dumb, too. This one house I put an offer in, the sellers accepted a "higher cash offer" that fell out of escrow in a month. I re-offered, 20% down, no contingencies. Not even an inspection. They went with an offer that was $5k above mine, and then it took 90 days to close. Oh, and the house was vacant. Really guys, was that $5k minus commission worth carrying your house another 1 month + 2 months? Anyway, I got so sick of it all I just rented. I'll probably end up with new construction when I've got my fortitude back. But man do I hate dealing with real estate.
- viggity 14y agoReal Estate Agents are one of those things where the pareto principle applies. 20% of the agents, do 80% of the business. Just find one of the 20%, they'll have a ton of awards (million dollar club, etc). If you go visit them at their office space, they'll have a window office, not a cube.
- jseliger 14y agoI wonder how novices identify the great ones, however. As with many personal-service businesses, it's hard to distinguish the good ones before you've had the service.
- matwood 14y agoExcellent point and one I agree with. When I bought a house I had lucked into finding a very good agent (who I have since recommended multiple times) who had dealt with large and small purchases, short sales, etc... Her husband was a builder so she could walk in a house and easily assess its quality. I too thought RE agents were a waste of time prior to meeting this lady. My only RE experience were friends of friends and acquaintances who all never seemed to work very hard. A great RE agent is invaluable when buying a house.
- corresation 14y agoHer husband was a builder so she could walk in a house and easily assess its quality. Should we choose agents based upon whether their significant other is a builder? Why not have an actual trained expert in home construction and maintenance be a part of the buying process, instead of relying upon the remote chance that an agent that will earn a five-figure commission may possibly have some value in that realm? The real-estate industry is absolutely dominated by soft-skills -- the sales and people skills (ABC, etc) that dominate other sales industries (cars, mattresses, drug company reps, etc). It is not a credible argument in favour of agents that they may possibly bring some other incidental skill: Roll the die and find out.
- matwood 14y agoShould we choose agents based upon whether their significant other is a builder? Why not have an actual trained expert in home construction and maintenance be a part of the buying process, instead or relying upon the random, remote chance that an agent that will earn a five-figure commission may possibly have some value in that realm? I looked at upwards of 30+ houses. For each one I would have loved to bring in an entire of team of people, but that's simply not feasible. Having a primary person with lots of experience and knowledge to help me while making the large cuts was invaluable (I looked at short sales in various stages of construction, new homes, old homes). I would also hope that any serious RE agent takes time to learn a lot about the construction process. The fact that my agents husband is a builder was a plus, but not a requirement. What is a requirement is that any agent can see potential big issues without my having to spend additional money for experts. And while you're right that soft skills dominate, my agent absolutely knew her stuff. She was like a walking Trulia anytime I went out with her. Perhaps she just preps well, but who cares if that's all it was. I'm also fine to accept that what I found is rare. I know it is rare and why I recommend her so highly to anyone I know looking to buy a house.
- kyro 14y agoI have similar arguments against those who claim that robots will soon put doctors out of a job.
- legutierr 14y ago> Things that were cheap and add a lot of value to do when building, but not cheap to retrofit. I'd love to know what these things were.
- raleec 14y agoThink infrastructure: putting in quality wiring/plumbing/hvac is much cheaper on new construction.
- viggity 14y agoNon-exhaustive list: Anything to do with plumbing, electrical, networking and audio cabling. Essentially if you ever think that you may one day want an in home audio system, security system, LAN, it is cheap as hell to put the cables in the wall now and just not terminate the ends. I also put some empty PVC in the walls in case I ever want to run any other cabling, it'll be easier to fish the line. FWIW, I put all my own cat6 cabling in and didn't have the electrician do it. 2 cables to all rooms, 4 to my office, 4 to the entertainment center. Plus cables to all four corner roof soffits if I want to put in security cameras. I also took pictures of everything before the drywall went up so if I have to get into the walls, I know where electrical and plumbing sits. We didn't finish our basement because we can always spend more money later, it is harder/more expensive to build more space. So we maximized how big the house was at the expense of not having a finished basement. However, we did finish the stairwell down to the basement and didn't hide that stairwell with a door and wall. It is all open with railing and carpet and lighting. It really opens up the first floor and looks really nice. We also plumbed the basement for a bathroom. There is nothing there, but the pipes are there sitting in the concrete foundation. (again, much cheaper to put the $50 worth of PVC in the foundation when it is poured instead of using a jackhammer when you finish the basement. If you want any built in shelving, it is a lot cheaper to have it done while the trim guy is already there instead of waiting until later. We spent an extra couple grand on spray foam insulation, my heating/cooling bills are about 30% lower than my neighbors . That is all I can think of right now.
- jcastro 14y agoThis. We tried a few agents, and there's nothing better than a tenacious agent fighting for the house you want. It wasn't even obvious to me to not use my agent when using Trulia, which I told my agent about when I was doing my own house research; we both just ended up using the tool to weed through some of the properties. I used Trulia to find houses I was interested in, and then I would string them all together in order, share them with my agent, and then we'd use our phones to drive from property to property to check them out. Their mobile app experience was pretty great, we could see what school zones/crime, etc. and a bunch of other stuff. It was _much_ more efficient than the first time we had tried it where an agent brings a printout of nothing but MLK numbers. I ran into some Trulia folks at a conference and wondered why they don't have like a "Pro" account or a way to pay them. I guess it's just not part of the business model, which is weird. When we flew into town to do shopping we had to see as many houses as we could and Trulia was just an amazing value. I would have _easily_ paid a hundred bucks for the time and effort Trulia saved us. As far as using the agent, once we found the house we wanted the agent took it from there.
- corresation 14y agoThe cool thing about real estate agents (unlike attorneys) is that the great ones charge just as much as the bad ones. The uncool thing about real estate agents is that the bad ones charge just as much as the good ones. My personal experience with real estate agents have been terrible. People who know nothing about the area, nothing about the home, and can't even answer rudimentary questions such as property taxes or school district. I have absolutely learned much more about homes and areas on websites. Further -- at least here -- the home is vetted by a home inspector, not the agent (the latter usually giving the most superficial of advice like "paint the walls" or "get a new countertop"). The legalities are handled by a real-estate lawyer. Etc. There absolutely should be assistance in both the buying and the selling of houses. Is it worth tens of thousands of dollars? Hardly.
- deleted 14y ago[deleted]
- douglasisshiny 14y agounrelated note: As an owner and advocate for pitbulls, I think this analogy is inaccurate and perpetuates the stereotype that pitbulls are aggressive animals. As a result of breeding, pitbulls are wonderful with people, despite their reputation. Even dog fighters would agree as a person generally stands in a dog fighting ring to break up the fight (and doesn't want to be attacked). It takes a great deal of "training" (aka abuse) to make a pitbull aggressive towards people. Pitbulls are not always the best with other dogs, but it is something that can be remedied with an assertive owner. tl;dr Pitbulls are loving, sweet dogs.
- Retric 14y agoPitbulls are loving, sweet dogs. That's just another broken stereotype. Pitbulls run the full spectrum; just like other dogs breeds. Statistically, they are more likely to attack people than average but it's hard to separate their owners from the breed it's self. IMO, the real problem is as a large breed the potential for harm is greater than smaller dogs and far to many people mistreat them.
- douglasisshiny 14y agoThat's a good point, although i believe it is natural for pitbulls to be well behaved (in our eyes), but your point is taken. As far as pitbull biting stats: 1. Pitbull is not a breed; it's an umbrella term for six different breeds. 2. There are _a lot_ of pitbulls in the U.S.
- cullenking 14y agoActually, pit bulls are less or equally likely to attack than most other common dogs, including the golden retriever. Advocates against them roll over this fact by saying that the more powerful jaws make it worse when it does happen. Note, I have two pretty awesome "pit bulls" - an American Staffordshire Terrier and an American Pitbull Terrier.
- Retric 14y agoA 9-year (1979–88) review of fatal dog attacks in the United States determined that, of the 101 attacks in which breed was recorded, pit bulls were implicated in 42 of those attacks (42%).[24] A 1991 study found that 94% of attacks on children by pit bulls were unprovoked, compared to 43% for other breeds.[25] A 5-year (1989–94) review of fatal dog attacks in the U.S. determined that pit bulls and pit bull mixed breeds were implicated in 24 (29%) of the 84 deaths in which breed was recorded.[26] A review of the medical literature found that pit bulls and pit bull cross-breeds were involved in 42–45% of dog attacks.[31] Fatalities were most often reported when children were attacked, with 70% of victims being under the age of 10.[31] http://en.wikipedia.org/wiki/Pit_bull#Attacks_on_humans http://en.wikipedia.org/wiki/Pit_bull#Attacks_on_humans
- ssharp 14y agoI think for buyers, agents make a lot of sense. Largely, because of how the system works, they're free to buyers, as the seller's pay the agent fees. The problem is that the seller's must pay for both the buyer's agent as well as the seller's agent. And in order to get into MLS, you have to hire an agent to represent you. It's a horribly broken system where agents are essentially a cartel you have to do business with in order to sell your house. Everything has changed with MLS listings being online and so many real estate transactions have become boilerplate, with no major variables except price negotiation, which really isn't that difficult either. If you're not familiar with the MLS system, it's something that is controlled by the Realtor association it's essentially a network of databases of every home for sale or rent that is represented by an agent. You have to have an agent in order to be listed that system and practically every real-estate website, including Zillow and Trulia, get the vast majority of their listing from the MLS systems. Some smart agents realized how utterly ridiculous the role of the buyer agent has become in many situations (If you know the 80/20 rule, this is sort of the 99/1 rule: 99% of the value of a buyer agent comes from getting into MLS and it takes about 1% effort to do that). In response, they offer their services as "flat fee MLS" and they charge people a couple hundred bucks to play ball in the MLS system and you get to represent yourself in the actual sale process. You're paying $600 + 3% buyer commission, instead of a straight 5-6% total commission. On a $300,000 house that will save the sellers $8,400.
- fourspace 14y agoQuick correction: only Redfin has MLS access (as they are a broker). As far as I know, Zillow and Trulia have very limited MLS access, and largely get their listings from the brokerages themselves. We just purchased a house and Redfin by and large had the most timely and accurate data. It turns out that my experience is backed up by evidence: http://www.inman.com/news/2012/10/3/redfin-study-knocks-zillow-trulia-listings-accuracy http://www.inman.com/news/2012/10/3/redfin-study-knocks-zill...
- rhplus 14y agoI think for buyers, agents make a lot of sense. Largely, because of how the system works, they're free to buyers, as the seller's pay the agent fees. Are they really free for the buyer, though? Isn't some of the commission fee being built subconsciously into the price that the seller lists it at? Recent downtown aside, the general upward trend of house prices must at least be buoyed up a bit by those commissions. Surely not every seller just marks the cost up as a loss. Plus, I've never been quite convinced that any buyer's agent would work as hard as possible to negotiate the price down if their commission is going to be a fixed percent of that price. There's zero incentive to get a better price and very infrequent repeat business from the same customers.
- bornonmars 14y agoThe cool thing about real estate agents (unlike attorneys) is that the great ones charge just as much as the bad ones. Takeaway? Mainly just reinforcing the fact that this market is still immensely inefficient.
- bksenior 14y agoTry not to use the term pitbull in that context. It's damaging to the breed and ignorant.
- jellicle 14y agoHmmm, let's see. Services of a home inspector, who will diligently inspect all visible areas of a home and give you a pretty good idea of almost all foreseeable problems with a house, output being a binder filled with inspection notes and possible problems: $500. Services of a real estate agent, who will drive you to houses and unlock the door for you: 6% of transaction cost, equalling about $30,000 for an average purchase in my area.
- amalag 14y agoIn my area there are good agents who will do it for 2-3%. I used such an agent as a buyer for a 2% rebate. He knows the area well because he does a lot of volume as you can imagine. Some states do not allow the broker rebates though.
- quesera 14y agoAnd fwiw, the percentage is at the seller's discretion, and the selling agent decides how to share it with the buyers agent (generally with agreement from the seller). Both agents split the commission with their agency, so by the time it all percolates out, the agents get between 1 and 1.5% of the sale price. With that income, they pay for their local association membership, marketing, etc. On some transactions, they do well for their time and money invested. On others, they do not. Picky buyers will starve any agent. Seems like it'd be a smart move to only represent sellers.
- Domenic_S 14y agothe 6% is for both sides (buyer/seller), so it's only 3% for the buyer's agent that you're talking about. Still ridiculous.