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Ask HN: What Paid Services Do You Use For Your Startup?
For your startup, what services do you use? I'm using Amazon AWS for hosting, Pivotal Tracker for project planning, GitHub, and a few others I can't think of right now.
What paid services do you find the most useful in running your startup?
- deleted 18y ago[deleted]
- cperciva 18y agoAWS for application hosting and storage. Paypal for payment processing (if that counts).
- jbrun 18y agoBasecamp, Highrise, Harvest, Slicehost, GitHub, Paypal Merchant Account - that's about all for now.
- jaxn 18y agoGithub, LightHouse, The Planet All of those services provide things that I need, but don't want to spend time administering. In the case of The Planet they are providing the network, but I still maintain the servers. I am thinking about moving to Amazon once the contract is up. From a non-webapp perspective, I pay for legal and accounting too. I have thought about paying for a personal assistant, but haven't pulled the trigger yet.
- andr 18y agoDropbox, Mantis, and git, the latter being hosted on Slicehost.
- catone 18y agoGitHub, Linode, AWS. A merchant account is in the cards, though we don't know where yet (and haven't finished the process of incorporation, so can't get one yet). At some point we might use Exceptional (I like the look of it, but I'm not a coder so I'm not making the decision of whether we need it or not) and if Get Satisfaction proves useful perhaps pay for a plan there. We'll see.
- vorador 18y agoBy the way, why do you use github when you could host your sources yourself ?
- MicahWedemeyer 18y agoMaintaining your own repo is usually more work than most people realize. I prefer to outsource as much sysadmin as possible and stick to dev work, and source control is a cheap one to outsource. With unfuddle you can even get a (small) free private repo.
- davidw 18y agoI've regularly criticized git for being good, but overhyped and not quite ready for prime time. However, it is dirt simple to set up a git repository for use by a few people on a box where they have accounts anyway. cd /var/local/ mkdir myapp ... appropriate permissions, add a few files ... git init And you're done. Granted, you can do fancier things, but we're talking about startups with just a few people here, right?
- MicahWedemeyer 18y agoIn my experience, the setup cost is minimal, but maintenance _always_ takes longer than I expect. Restarting servers, opening the correct ports, updating w/ security patches, integrating w/ ticket management, etc. Just my $0.02
- davidw 18y ago* Restarting servers? If you're doing something really basic, it's just sshd. * Since you connect to the server anyway, that one's open. * Security patches is a regular apt-get update and not much more. * Ticket management... ok, that's an extra, but github still doesn't have a ticket tracking system, does it?
- 18y ago
- sgoraya 18y agoThe Planet, Ringcentral, Google Apps
- stuff4ben 18y agoUnfuddle.com for subversion hosting, wiki, and bug tracking. Will be using AWS in the near future once some code gets written.
- dangrover 18y agoSlicehost, CampaignMonitor, Wufoo, AWS (just for S3 hosting of downloads)
- Mistone 18y agowe are an eCommerce biz so a bit diff: bigresponse (email marketing) MediaTemple Adwords (off and on) Facebook ads (now off no real interest in restarting) Amazon Merchant Account
- bbuffone 18y agoGoogle (Docs, Site, Mail), Skype (Communication), Unfuddle (Repository), AWS (Runtime), drop.io (File exchange), Vimeo (Video), Scribd (Docs)
- lecha 18y agoYou asked for PAID services, not just any SaaS. webfaction, AWS (ec2, sqs, s3), paypal
- pierrefar 18y agoSlicehost, AWS, Pingdom (downtime alerts). Lots of freebies too, though.
- tdavis 18y agoGithub, Lighthouse, Google Apps, Pingdom. That's all I can really think of at the moment. Hosting is situated firmly on the ground, so no AWS for now.
- jlees 18y agoSlicehost, trying out Basecamp at the moment.
- hedgehog 18y agoQuestion for AWS users: What are you running on AWS? (web, DB, static content, ...)
- bemmu 18y agoFetching URLs mentioned on Twitter. It scales great, but turns out the part where I save the results to a central MySQL DB does not. Surprised that you max out your InnoDB UPDATEs after only around two thousands per second. Will try memcachedb.
- iamelgringo 18y agoElastic IP + EC2 + Elastic Block for hosting. S3 for backups. I also make judicious use of Mechanical Turk for usability testing. I also use Google apps for my domain for email hosting (free). I also use Woopra's real time analytics (free). I have an online store that I'm paying Yahoo Merchant Solutions for. I also pay for an extra line with Vonage for my business line. ($10 a month). I've used Google Adwords for advertising occasionally.
- calvin 18y agoS3 for data backups and file storage. CloudFront as a CDN. A few EC2 instances for data processing and Elastic IPs for them.
- jaaron 18y agoDifferent setup for different projects. Latest was all AWS: EC2 servers pushing out most static content to S3. Also use EC2 for test and staging servers as then we only need them up for the actual test or staging period.
- rmanocha 18y agoI use AWS mostly for static content hosting (S3 + CloudFront). I plan to shift over to EC2 when I have enough users to warrant the expenses (Currently on a 256MB slice - $20/month).
- fireteller 18y agoI'm using S3/cloudfront for assets, user data and backups, EC2 and elastic IPs, SQS, and FPS for payment processing. Love it. To the question I also pay for authsmtp, and will probably be using the pay level of "New Relic" as well soon, for rails profiling.
- pmikal 18y agoWordpress, Rackspace, Serverbeach, Onebox, Speakeasy Hosted VOIP
- hikari17 18y agoI'd add gliffy (for diagrams), balsamiq (for mockups) and onebox (for phone service) to the list...
- kbrower 18y agolinode, AWS(s3,cloudfront), getclicky
- paraschopra 18y agoJust curious, why don't you use Google Analytics?
- endtime 18y agoGoogle Apps, Slicehost
- johns 18y agoServerbeach, JungleDisk/S3, MerchantPlus, CampaignMonitor
- skmurphy 18y agoSkype, Central Desktop, Silicon Ridge (web hosting), Webex Office (Calendar & Contacts), 123SignUp, Spellr, Dabbleboard, LinkedIn, iContact, Google Adwords,
- RobGR 18y agoGoogle AdWords, Facebook Ads, a VoIP provider for a 1-888 number to an asterisk machine (vitelity.net). After that, it's just business class internet service and the electric company . . . I say screw all this hosting, cloud hosting, and bunches of paid web apps; in this day and age you should be able to install apache and set up whatever you need, and move to Rackspace or hire accounts if you are ever actually making money (which I'm not).
- spif 18y agoI'll add GetSatisfaction to the list after all the bashing they've received this week. We (and our users) get satisfaction from them...
- agotterer 18y agoFree version of most of the paid apps work just find for us. Dropbox, getsatisfaction, basecamp. We pay for slicehost.
- tonystubblebine 18y agoThe services side of our business: highrise, basecamp, glance, blinksale The internal side: serverbeach, github, campfire I think they're all great, so it's easier to say what we would switch away from. We would switch from serverbeach to slicehost if we were scaling faster. We would switch from highrise to a different CRM if it was easier to write custom reports.
- edawerd 18y agoWe're using Slicehost (Hosting) AWS (Storage) Authorize.net (Recurring Billing) Bank of America (Banking) and we're currently looking into paying for an 800 number...anyone have any suggestions for this?
- brianlash 18y agoGotVMail is a good value.
- edawerd 18y agoThis looks good. Do you have an account with them and/or want to refer me? I think we can both save some money. Shoot me an email
- ecommercematt 18y agoDitto. I'm interested as well. I gather that existing customers can send a referral code that, when used, gives the referrer and the referee each a $25 credit (which negates the activation fee). Please be in touch if you're willing/able to refer me. Thanks.
- brianlash 18y agoNo problem guys... this should work out well for each of us. I'll send an email with my info. EDIT: Scratch that. Looks like I'll need your email addresses to refer you. You'll each get a $25 credit and I'll net $20 total. Not bad. My address is brian at firstblogmedia dot com. Drop me a line ASAP.
- davidw 18y agoI'm surprised at all the people still using Slicehost. They are good people, and run a nice service, but in terms of money, you are leaving it on the table when compared to Linode: http://journal.dedasys.com/2008/11/24/slicehost-vs-linode http://journal.dedasys.com/2008/11/24/slicehost-vs-linode I was with SH myself, and before I wrote that article, I dropped them an email asking about the 64 vs 32 bit thing, and was simply informed that they have no plans for 32 bit, so I went ahead and switched, then wrote my article and have been happy since. I sincerely hope the SH guys will get competitive again, at which point I'll gladly update my article. Also, something that Linode was missing for a while was backups. They're rolling them out now: http://blog.linode.com/2009/04/03/backup-service-enters-beta/ http://blog.linode.com/2009/04/03/backup-service-enters-beta...
- davidmathers 18y agoI switched to Linode after reading your blog post. Also, Slicehost had some serious downtime last December. The "community" section of the Slicehost website is really exceptional though. Insanely great.
- mrduncan 18y agoAgreed. Their articles are a really great resource as well (and aren't Slicehost specific). They have a ton of step by step guides for OS setup, Apache, MySql, Postfix, etc... http://articles.slicehost.com/ http://articles.slicehost.com/
- ulysses 18y agoI use Slicehost, after looking at Linode's pages these features seem to be missing: Bandwidth is pooled between all of your slices. Money is pooled -- if you pay a certain amount, you get the "annual discount", but then you can use that for paying for whichever slices each month. And you can bring slices up and down whenever you want to, and pay a prorated amount. There's a nice API so you can automate a lot of your activities. On the other hand, Linode does seem to be a bit cheaper on RAM and a lot cheaper on bandwidth.
- 18y ago
- jawngee 18y ago@massify we use: - Slicehost (some hosting) - Datapipe (hosting) - EC2 (Document/media conversion) - S3 (Storage) - Panther Express (CDN) - PBWiki - PivotalTracker - Protoshare - DNSMadeEasy - Hosted MS Exchange - JIRA/Fisheye/Crucible
- swombat 18y agoEngineYard (hosting) Fogbugz (bug tracking) Github (scm... paying but included with EY) NewRelic (perf monitoring... paying but included with EY) Protx (payment gateway. Awful customer service, don't recommend them) Easyspeedy (test server that we should get rid of, really)
- charlesju 18y agoEngine Yard, New Relic, GitHub, Lighthouse. Typical Rails shop stuff, :)
- timcederman 18y agoOmniture for metrics, ExactTarget for email campaigns.
- wastedbrains 18y agoPaying for GitHub, AWS (Ec2, SimpleDB, S3), LightHouse, Vonage, DreamHost.
- rishi 18y agoGoDaddy, BrainTree Financial, Quickbooks
- pg 18y agoWe use Dropbox, Wufoo, CO2Stats, and Etherpad (which will soon be paid). The only one we have to pay for is CO2Stats, because they have to buy power certificates, which cost them money. But we'd pay for all of them if we had to. Www.ycombinator.com is a machine at Pair Networks, and News is at The Planet. We use EasyDNS for domains. We used to use Highrise (we may actually still be paying for it) but we abandoned it because it wasn't flexible enough.
- mattculbreth 18y agoFreshbooks for invoicing, etc.
- oomkiller 18y agogithub
- callmeed 18y agoHosting: Rackspace, EngineYard, Slicehost SCM: GitHub (included with EY) Project Management: Basecamp Storage: AWS S3 Merchant: PayPal and BrainTree VoiceMail: GotVMail Email: CampaignMonitor
- ctingom 18y agoFreshbooks, Jotform, CampaignMonitor, Paypal
- zanders 18y agoUsed to pay for basecamp. Then switched to Dropbox.
- peterarmstrong 18y agoCurrent (and all recommended): GitHub AWS (S3, EC2, ...) Pivotal Tracker Dropbox Migrating away from: Slicehost (redundant with AWS) Lighthouse (redundant with Pivotal Tracker) Already migrated away from: Basecamp
- patio11 18y agoRank ordered by amount spent: AdWords (I spend more than everything else on this list, doubled.) SwiftCD (outsourced CD fulfillment) Paypal / Google Checkout Slicehost Microsoft AdCenter CrazyEgg Clicky (getclicky.com)
- gills 18y agoGithub and Heroku (I'm hopeful they will start charging one of these days, because I think they are on to something good. And I'm very new to Rails so it works for me at least here in the beginning).
- fireteller 18y agoAm I the only one here using AWS-FPS?
- Derrek 18y agoWhat're your thoughts on FPS? Can you post a link to one of your sites using it? Thanks
- fireteller 18y agoYou only want to use it if you want a more robust payment then a 'buy now' button. In other words it's a lot to deal with if you only need that level of functionality. My app has a subscription model, and will be expanding out to a market at some point in the future. FPS handles all of those models. They also provide some good guarantees. Given some of the recent complaints about about google payments, and my own personal experiences with paypal I'm beginning to value these guarantees very highly. However, my system is not fully implemented and deployed (hence no link yet), so I'm not ready to provide a full endorsement. I can only say that the experience so far on the development side has been very good, and the sandbox makes extensive testing before deployment very easy. I will report back when I've deployed the system in production.
- ecommercematt 18y agoWhat services do you pay for that are non-technical? Lawyers, Accountants, Copywriters, Consultants of various stripes? Anything recurring?
- jwt 18y agoWe use the following paid services: Dropbox, Wufoo, Github, Slicehost, Skype, Google Apps, Uservoice, Basecamp and Pivotal Tracker
- mjon7 18y agoMost useful I would describe as 'wheels come off if we stop using'. Ours are: - Quickbooks Online (backoffice/finance) - Smartsheet (work management/collaboration/file sharing) - Amazon AWS (hosting infrastructure) Other services I subscribe to and find work well are: - Zoomerang (online surveys) - MyEmma (e-mail marketing) - GoToMeeting (web conferencing) - Jott (voice capture and transcription, integrated with Smartsheet)
- AndrewWarner 18y agoI pay to monitor my credit report.
- cloudberryman01 18y agoIf you use Amazon S3 or Amazon CloudFront services I suggest that you use CloudBerry Explorer freeware product to manage them. http://cloudberrylab.com/ http://cloudberrylab.com/ Don't feel like it is a commercial I am a bootstrapped start-up like you and I just want to spread the word about my product.
- vivekamn 18y agogithub.com speedyrails(rails VPS)
- johns90 18y agoMy partner and I started a company together and we both work out of our home. We did not want to spend a lot of money on a phone system. We did some research and we signed up for a virtual pbx service online. We configured the system in less then a half hour including getting our greetings recorded. The virtual pbx system helps us sound more professional and streamlined our communications. We have been using http://www.iTeleCenter.com http://www.iTeleCenter.com for a few years and we have been very happy with the service.
- johns90 18y agoMy partner and I started a company together and we both work out of our home. We did not want to spend a lot of money on a phone system. We did some research and we signed up for a virtual pbx service online. We configured the system in less then a half hour including getting our greetings recorded. The virtual pbx system helps us sound more professional and streamlined our communications. We have been using http://www.iTeleCenter.com http://www.iTeleCenter.com for a few years and we have been very happy with the service.