Without going into the detail of the article I think in general this is just great advice for life. One of the best decisions I ever made was to try to take pe

Without going into the detail of the article I think in general this is just great advice for life. One of the best decisions I ever made was to try to take people at face value, and not second guess them or discern imagined motivations (which is usually where we get our sense of offense from in the first place). Not naively, but as a conscious and knowing choice. Recognizing that good people sometimes say and do bad things. That none of us were born with an instruction manual to life - we're all just trying to figure it out in our own way, and figure out how to extract a bit of happiness out of it. It leads you to a compassionate view of people. But that doesn't mean you have to like everyone. Nor agree with the disagreeable. Far from it. And I certainly don't bat 1.000 when it comes to practicing it. But it's a sound approach that I think has made me happier. As a side-effect I also find I am more effective, particularly as there are many people who try to put you off kilter by deliberately causing offense as a tactic in negotiation or just everyday interaction. Where it's an inadvertent style of theirs it means I find it easier to defuse things, and when it's (unpleasantly) deliberate it removes that tactic from their playbook and resets things.