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I'm a Coinbase customer, and as an additional data point, their customer service has been wonderful. Now granted, this was about a month ago. I did send them an
by jonpaul 14y ago
I'm a Coinbase customer, and as an additional data point, their customer service has been wonderful. Now granted, this was about a month ago. I did send them an email on Thursday and haven't heard back from them, but my request wasn't urgent, so I haven't thought much of it.
Overall, I'm rooting for them, and being YC backed, I'm confident that they'll figure out their issues. I do hope sooner rather than later, as I can't wait to use their API.
- joezydeco 14y agoSure, we're all rooting for them. But a mod just deleted the "YC ('12)" off the headline. What should I think about that?
- jmharvey 14y ago(YC XX) is generally only used on HN for launch and funding announcements.
- joezydeco 14y agoMy mistake. Thanks for the correction. (And my apologies, pg)
- niggler 14y agoCoinbase (YC S12) hires first engineer http://news.ycombinator.com/item?id=5011361 http://news.ycombinator.com/item?id=5011361 Is that a launch or funding announcement?
- subsystem 14y agoNope. https://www.hnsearch.com/search#request/submissions&q=S10+or+W10+or+S11+or+W11+or+S12+or+W12+&start=0 https://www.hnsearch.com/search#request/submissions&q=S1...
- pbreit 14y agoThose are all launch-like announcements. Is that what you were trying to show.
- subsystem 14y agohttps://news.ycombinator.com/item?id=5335271 https://news.ycombinator.com/item?id=5335271 https://news.ycombinator.com/item?id=2979603 https://news.ycombinator.com/item?id=2979603 https://news.ycombinator.com/item?id=2281694 https://news.ycombinator.com/item?id=2281694 https://news.ycombinator.com/item?id=1491259 https://news.ycombinator.com/item?id=1491259 https://news.ycombinator.com/item?id=5315118 https://news.ycombinator.com/item?id=5315118
- pbreit 14y agoAll these are different from a random person tossing in a "what's the problem with [x]?"
- SilasX 14y agoOh, definitely. Those are all positive news about a YC company. That's why it's totally kosher and no moderator would ever dream of stripping off the association. This article, in contrast, is about a company potentially looting users' bitcoins due a mysteriously long response time and users being unable to withdraw. Obviously mentioning the YC connection is completely inappropriate. We need to remember here, that this site is solely for the celebration of YC companies, not to point out that YC potentially funded a bad apple that's screwing it's customers. Please, use the YC association correctly.
- niggler 14y agoWhen did coinbase join YC? Was it S12 or W12?
- pg 14y agoMust mean that we're trying to hide the fact that we funded them, right? It could only mean that.
- niggler 14y agoIt's a very relevant fact (after all, this is a YC site and Coinbase is a YC company) that was explicitly removed by a moderator, and the action feels like dissociation. Can you present a better explanation?
- tptacek 14y agoI think when Paul Graham makes fun of you for suggesting the disassociation you have your answer.
- auggierose 14y agoHis answer can actually mean anything.
- tptacek 14y agoIndeed, perhaps he just likes marshmallows.
- niggler 14y agoWhat the parent meant was: "Must mean that we're trying to hide the fact that we funded them, right? It could only mean that." Could be A) sarcastic cover while distracting readers from the fact that there's no good reason (trying to get others to appeal to authority) B) there's a real reason which is sufficiently obvious that someone jumping to conspiracy is off-kilter If (B) were the situation, the "real reason" isn't obvious to me or to the parent (and I suspect you don't find it obvious either)
- tptacek 14y ago
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- tptacek 14y agoRight, because you've carefully tracked all the actions of the mods. You definitely haven't only noticed those actions that somehow irritated you.
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