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For a shining example of dark patterns, simply try to book a flight on Ryanair without accidentally opting in to their upsell products. Try to continue without

For a shining example of dark patterns, simply try to book a flight on Ryanair without accidentally opting in to their upsell products. Try to continue without insurance? Massive popup. "Last year X,000 people lost $$$... can you really take the risk?" And two buttons. One big green one, "Continue with insurance" and one, tiny, non-button text link saying "No thanks, I'll take the risk." That's one example. There are dozens.

camus 14y ago
I dont have much money , but i'll never fly with these punks. I did it once in 2002 to go to Eire , thought the plane would crash.
- dabeeeenster 14y ago
  Much as I hate Ryanair, they have never had a serious accident in their entire history, and they have a LOT of planes...
  - Samuel_Michon 14y ago
    Charlie: Ray, all airlines have crashed at one time or another, that doesn't mean that they are not safe. Raymond: Qantas. Qantas never crashed. Charlie: Qantas? Raymond: Never crashed. Charlie: Oh that's gonna do me a lot of good because Qantas doesn't fly to Los Angeles out of Cincinnati, you have to get to Melbourne! Melbourne, Australia in order to get the plane that flies to Los Angeles! http://www.imdb.com/title/tt0095953/quotes http://www.imdb.com/title/tt0095953/quotes
  - jules 14y ago
    Ryanair does not only have dark patterns on its website, but also within the company. Two months ago there was a program on Dutch TV where a couple of Ryanair pilots anonymously stated that Ryanair flies with dangerously low fuel to keep costs down. Here is the video with english subtitles: http://reporter.kro.nl/seizoenen/2012/afleveringen/28-12-2012/extras/mayday_mayday_-_international_version http://reporter.kro.nl/seizoenen/2012/afleveringen/28-12-201... While this hasn't lead to an accident yet, it has lead to several mayday calls when planes had to fly to another airport due to weather conditions or had to wait in the air because the airport was busy. The airport had to let Ryanair land before its turn. If the other firms that had aircraft landing at the airport had been flying with similarly low fuel it would have been a crash. and part 2: http://reporter.kro.nl/seizoenen/2013/afleveringen/03-01-2013/extras/mayday_mayday_part_2_-_english_version http://reporter.kro.nl/seizoenen/2013/afleveringen/03-01-201... This part is partially about the fuel issue but also about other issues, such as pilots being pressured to fly while ill or very tired.
    - derleth 14y ago
      > The airport had to let Ryanair land before its turn. "Ryanair: Getting you there faster."
      - dhugiaskmak 14y ago
        Well, getting you somewhere faster.
  - ErikAugust 14y ago
    http://en.wikipedia.org/wiki/Problem_of_induction http://en.wikipedia.org/wiki/Problem_of_induction ... and when it does happen - because of their already poor public image - they will be in big trouble.
- jdotjdot 14y ago
  Do people actually call it Éire?
  - disgruntledphd2 14y ago
    No, but its the legal name of the country (at least in the Constitution).
    - loxs 14y ago
      In Bulgarian we often call it that way. Also, their National Football team - Eire, without exception. I thought it's an abbreviation EIRE, but now I see it's not. Interesting :)
riffraff 14y ago
the exaple which is in the presentation, and which I exprienced many times, is way more evil: you don't have an insurance selected by default, you select "no insurance" which is alfabetically sorted, so somewhere between latvia and norway, and when you get something wrong you get sent back to the page with everything unchanged _except_ for the insurance bit, which defaults to your country now. Ryanair is pure evil, and yet I fly with it more often thn other companies because it's still way cheaper.

camus 14y ago

I dont have much money , but i'll never fly with these punks. I did it once in 2002 to go to Eire , thought the plane would crash.

dabeeeenster 14y ago
Much as I hate Ryanair, they have never had a serious accident in their entire history, and they have a LOT of planes...
- Samuel_Michon 14y ago
  Charlie: Ray, all airlines have crashed at one time or another, that doesn't mean that they are not safe. Raymond: Qantas. Qantas never crashed. Charlie: Qantas? Raymond: Never crashed. Charlie: Oh that's gonna do me a lot of good because Qantas doesn't fly to Los Angeles out of Cincinnati, you have to get to Melbourne! Melbourne, Australia in order to get the plane that flies to Los Angeles! http://www.imdb.com/title/tt0095953/quotes http://www.imdb.com/title/tt0095953/quotes
- jules 14y ago
  Ryanair does not only have dark patterns on its website, but also within the company. Two months ago there was a program on Dutch TV where a couple of Ryanair pilots anonymously stated that Ryanair flies with dangerously low fuel to keep costs down. Here is the video with english subtitles: http://reporter.kro.nl/seizoenen/2012/afleveringen/28-12-2012/extras/mayday_mayday_-_international_version http://reporter.kro.nl/seizoenen/2012/afleveringen/28-12-201... While this hasn't lead to an accident yet, it has lead to several mayday calls when planes had to fly to another airport due to weather conditions or had to wait in the air because the airport was busy. The airport had to let Ryanair land before its turn. If the other firms that had aircraft landing at the airport had been flying with similarly low fuel it would have been a crash. and part 2: http://reporter.kro.nl/seizoenen/2013/afleveringen/03-01-2013/extras/mayday_mayday_part_2_-_english_version http://reporter.kro.nl/seizoenen/2013/afleveringen/03-01-201... This part is partially about the fuel issue but also about other issues, such as pilots being pressured to fly while ill or very tired.
  - derleth 14y ago
    > The airport had to let Ryanair land before its turn. "Ryanair: Getting you there faster."
    - dhugiaskmak 14y ago
      Well, getting you somewhere faster.
- ErikAugust 14y ago
  http://en.wikipedia.org/wiki/Problem_of_induction http://en.wikipedia.org/wiki/Problem_of_induction ... and when it does happen - because of their already poor public image - they will be in big trouble.
jdotjdot 14y ago
Do people actually call it Éire?
- disgruntledphd2 14y ago
  No, but its the legal name of the country (at least in the Constitution).
  - loxs 14y ago
    In Bulgarian we often call it that way. Also, their National Football team - Eire, without exception. I thought it's an abbreviation EIRE, but now I see it's not. Interesting :)

riffraff 14y ago

the exaple which is in the presentation, and which I exprienced many times, is way more evil: you don't have an insurance selected by default, you select "no insurance" which is alfabetically sorted, so somewhere between latvia and norway, and when you get something wrong you get sent back to the page with everything unchanged _except_ for the insurance bit, which defaults to your country now. Ryanair is pure evil, and yet I fly with it more often thn other companies because it's still way cheaper.