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Too bad not every Google Apps for Business setup works with Chrome Sync (or most Google software). My company uses Google Apps for Business, but that basically

by criley 14y ago

Too bad not every Google Apps for Business setup works with Chrome Sync (or most Google software). My company uses Google Apps for Business, but that basically means web services, because no actual software works. GChat, Chrome, etc all fail to recognize the account. Yep just tried again: Invalid user name and password. Exact same entry as when logging into email except Chrome fails where gmail.com works. It simply will not accept the name/password of my Google Apps account on any Google software. What a bummer, was hoping this was a fix for having multiple accounts.

raldi 14y ago
You might want to reach out to the person who admins your Google Apps domain, and see if they've explicitly disabled Chrome signin across all organizational accounts. And if so, whether it was on purpose. To do so, have them visit: www.google.com/a/cpanel/<your domain>/CPanelHome?pli=1#Organization/subtab=services ...and Ctrl-F "Google Chrome Sync"
- GauntletWizard 14y ago
  It's also worth noting that "Google Talk" is a dependency for Chrome Sync; If they disabled talk years back, then Chrome Sync will also have been disabled.
- philsnow 14y ago
  Ugh if that's the case, then egg on Google's face for showing the user "Invalid user name and password" rather than saying (before even attempting to log in) "your domain administrator has disabled this feature".
tiziano88 14y ago
are you using your full user@domain.com username to login?
- paddy_m 14y ago
  I use it some of the time, other times google balks at that type of login.
- criley 14y ago
  That's the only username I have for the Google Apps account: username@companyname.com Didn't realize there was anything more than possible.
modeless 14y ago
You don't need to log into Chrome Sync to use the multiple profiles feature. You can even enable Sync on one profile (for your personal account) and leave it disabled on another (for your business account).
packetslave 14y ago
If things like GChat and Chrome Sync aren't recognizing your Apps account, your administrator hasn't enabled those applications for your domain (you can turn on/off pretty much every Google service individually on a per-domain basis). I use both on my personal Apps account all the time, so it DOES work if enabled.
voltagex_ 14y ago
Is it possible that the admin has disabled the service for that domain?

by criley 14y ago

raldi 14y ago

You might want to reach out to the person who admins your Google Apps domain, and see if they've explicitly disabled Chrome signin across all organizational accounts. And if so, whether it was on purpose. To do so, have them visit: www.google.com/a/cpanel/<your domain>/CPanelHome?pli=1#Organization/subtab=services ...and Ctrl-F "Google Chrome Sync"

GauntletWizard 14y ago
It's also worth noting that "Google Talk" is a dependency for Chrome Sync; If they disabled talk years back, then Chrome Sync will also have been disabled.
philsnow 14y ago
Ugh if that's the case, then egg on Google's face for showing the user "Invalid user name and password" rather than saying (before even attempting to log in) "your domain administrator has disabled this feature".

tiziano88 14y ago

are you using your full user@domain.com username to login?

paddy_m 14y ago
I use it some of the time, other times google balks at that type of login.
criley 14y ago
That's the only username I have for the Google Apps account: username@companyname.com Didn't realize there was anything more than possible.

modeless 14y ago

You don't need to log into Chrome Sync to use the multiple profiles feature. You can even enable Sync on one profile (for your personal account) and leave it disabled on another (for your business account).

packetslave 14y ago

If things like GChat and Chrome Sync aren't recognizing your Apps account, your administrator hasn't enabled those applications for your domain (you can turn on/off pretty much every Google service individually on a per-domain basis). I use both on my personal Apps account all the time, so it DOES work if enabled.

voltagex_ 14y ago

Is it possible that the admin has disabled the service for that domain?