4 ms·

Hundreds of posts on Apple's forums lead me to believe that it's more than a handful of users. To pick just two of those threads: http://discussions.apple.com/

• jemmons 18y ago
  It would seem you don't have a very clear understanding of the definition of "anecdotal": not necessarily true or reliable, because based on personal accounts rather than facts or research Let me put it another way: Pick for us the very paradigm of what you consider to be fantastic hardware. I could find for you -- anecdotally -- a few hundred people who have had problems with it. Does that mean you're a) a bad judge of hardware or b) that there's bound to be some small percentage of problem cases when dealing with mass-produced electronics? Apple shipped 2 million Macintoshes last quarter alone. If even only a tenth of those were Air sales, "hundreds of posts" doesn't even add up to 1% of units sold that quarter. Any consumer electronics manufacturer (including Apple!) would kill for a defect rate of under 1%.
  • ajju 18y ago
    I apologize. I should have requested Apple to grant me access to real time information on their actual hardware failure rates instead of basing my assumptions on the two sample universes I have access to. My bad. Put another way, when I encounter anecdotal information about a specific hardware failure I find unacceptable more than a threshold number of times, I tend to base my buy decisions on that. The converse is also true in terms of praise. That's how I bought my Macbook, that's why I am not buying this version of the Air.