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Seems like as time goes on, I have to deal with more and more bugs in iOS and OS X. I know I'm not the only one.[1] I think I've figured out why: Apple doesn't

Seems like as time goes on, I have to deal with more and more bugs in iOS and OS X. I know I'm not the only one.[1] I think I've figured out why: Apple doesn't track bugs. I just know they don't, even though I don't work there. Its like they just add features and release a new version, so they can ignore all bugs reported for previous versions. Crash reports are automatically and constantly submitted (looking at you Safari), but it never seems to get better. Gives me the feeling that the bugs are never fixed, just carried over into every new version. 1. http://www.johnmyleswhite.com/notebook/2012/10/02/finder-bug-in-os-x/ http://www.johnmyleswhite.com/notebook/2012/10/02/finder-bug...

krevis 14y ago
Apple doesn't track bugs. Couldn't be farther from the truth. Apple's development process revolves around their bug tracker, to an extent that I haven't seen anywhere else. If it isn't in Radar, it didn't happen.
- kylebrown 14y ago
  But do they care about bugs in previous versions? Or do they only address bugs in the current/beta version? I suspect the latter, which means there's a growing set of non-critical bugs which get re-reported in every version but never fixed (priority always lower than shipping new features). Otherwise, I don't know how to explain the seemingly increasing instability of the software: memory leaks, crashes, etc. I even bought a new MacBook Pro this year, and maxed out the RAM at 16gb, but Safari still crashes and has the same frustrating issues like the occasional won't-refresh-local-url-without-quitting-and-restarting. Such bugs don't get added with new features, they've been there for a while in previous versions.
vor_ 14y ago
Based on my interaction with Apple engineers, Bug Reporter is the primary way to communicate issues to them and is a large factor in driving their development. On forums and mailing lists, they're constantly telling people to file bugs.

krevis 14y ago

Apple doesn't track bugs. Couldn't be farther from the truth. Apple's development process revolves around their bug tracker, to an extent that I haven't seen anywhere else. If it isn't in Radar, it didn't happen.

kylebrown 14y ago
But do they care about bugs in previous versions? Or do they only address bugs in the current/beta version? I suspect the latter, which means there's a growing set of non-critical bugs which get re-reported in every version but never fixed (priority always lower than shipping new features). Otherwise, I don't know how to explain the seemingly increasing instability of the software: memory leaks, crashes, etc. I even bought a new MacBook Pro this year, and maxed out the RAM at 16gb, but Safari still crashes and has the same frustrating issues like the occasional won't-refresh-local-url-without-quitting-and-restarting. Such bugs don't get added with new features, they've been there for a while in previous versions.

vor_ 14y ago

Based on my interaction with Apple engineers, Bug Reporter is the primary way to communicate issues to them and is a large factor in driving their development. On forums and mailing lists, they're constantly telling people to file bugs.