7 ms·

They sent me, a customer, an email announcing the funding. Congrats to them, but why are you emailing me...

• philjackson 14y ago
  Not entirely sure but perhaps to reassure you that they're doing ok and will be around for a while?
• colin_jack 14y ago
  Ditto, seemed a very odd thing to notify us of but then they do seem to be quite spammy in general.
  • psycr 14y ago
    Same thoughts here. They use fairly aggressive email marketing, which is difficult to unsubscribe to. I clicked the 'unsub' link in the footer of this particular marketing email and hit: 1) an SSL warning from Chrome, and 2) a 404 on accepting the SSL warning.
    • naudo 14y ago
      hmm, I was able to unsub just fine. Did you try again just incase it was a hiccup with their servers?
    • Lightbody 14y ago
      Doh! I'll check that out. I'm New Relic's Director of Product Management and work closely with the marketing team. Apologies.
  • Skoofoo 14y ago
    They are. I had to unsubscribe and send three emails to their representatives before they stopped sending me emails.
  • Nowyouknow 14y ago
    The word you're looking for is: "communicative." Seriously, for a relatively new company, they've done a great job of getting the word out about their stellar product.
• JimWillTri 14y ago
  They sent me, a non-customer, an email too.
  • Lightbody 14y ago
    If you can send me a private message (email plightbody at newrelic dot com) with the email you got hit with, I will find out why you received that email. I'm guessing some sort of partnership connection, but it's never good if you believe you are receiving unsolicited emails.
    • masklinn 14y ago
      > I'm guessing some sort of partnership connection, but it's never good if you believe you are receiving unsolicited emails. I've yet to know a "partnership connection" email solicited in any way, shape or form, for what it's worth. Even when the partnership is tight (example: I recently received an email from Radiohead's Thom Yorke. I bought In Rainbows when it was released 6 years ago, and the mail got sent to the address I provided back then [my recollection is fuzzy, but it was likely necessary to get a/the download link]. The connection is strong, but I still consider it to be spam.)
    • JimWillTri 14y ago
      Spam really doesnt bother me that much. My co-founder also received an unsolicited email too. We both clicked unsubscribe on each of ours and both received the same original email about 15 minutes later.
• mylittlepony 14y ago
  I was wondering the same thing.
• Confusion 14y ago
  In fact, they sent me that email thrice...
  • alxndr 14y ago
    I got five!
    • bhanks 14y ago
      I work at a lean startup. Sometimes the "email guy" is whoever has a free second.
  • 36coldrush 14y ago
    oh man, so sorry. :( - Patrick VP, Marketing, New Relic
    • Confusion 14y ago
      No worries, it was the first time that happened and if I got $80M in funding, I'd probably want to tell everyone thrice as well ;)
• trimbo 14y ago
  That was questionable, but the dupes were the real WTF.
  • lanstein 14y ago
    Did you use a + address? That cuts both ways, you know.
  • 36coldrush 14y ago
    agreed. We have multiple email segments for our 300,000+ users and prospects and while its more complex than this, we fumbled our Marketo settings and people with more than one New Relic account in our system got... more than one email... :( It stinks because our intentions were to get people excited about what's to come... instead you want to strangle me with my power cord. ahhh... some days... Patrick Moran VP, Marketing New Relic
• 36coldrush 14y ago
  Candidly, I was using the funding as an opportunity to introduce our mobile offering via email to our users. That sounds sneaky, but we've invested a lot of effort into our platform and want as many devs to be aware of it as we can! Definitely sent too much email today, tho... sorry, lesson learned. - Patrick Moran, VP, Marketing, New Relic