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Why New Relic Is Raising $80 Million Now
- testuserrrr 14y ago5. We want to give fellow nerds awesome t-shirts for free.
- robotmay 14y agoThat's a business goal I can get behind. Or inside, I guess.
- icelancer 14y agoThey still owe me gift cards for referrals. Though I did get two t-shirts from them. (which were quite nice!)
- 36coldrush 14y agoemail garrett@newrelic.com or zoe@newrelic.com and they will hook you up! Patrick Moran VP, Marketing New Relic
- icelancer 14y agoThanks, Patrick - I went ahead and shot them an email. My ticket ID is #30057.
- casca 14y agoThey seem to have missed the most important reason: - Because we can raise it now at a good valuation and the future is uncertain
- 36coldrush 14y agoDefinitely a contributor! These are favorable times to have a solid business model and a bunch of healthy growth. Capital was pretty cheap and allows us to try to build a long term, sustainable biz! Patrick Moran - VP, Marketing, New Relic
- fcatalan 14y ago5. They need to keep pushing tweets into my timeline that I always ignore.
- mchanson 14y agoThey sent me, a customer, an email announcing the funding. Congrats to them, but why are you emailing me...
- philjackson 14y agoNot entirely sure but perhaps to reassure you that they're doing ok and will be around for a while?
- colin_jack 14y agoDitto, seemed a very odd thing to notify us of but then they do seem to be quite spammy in general.
- psycr 14y agoSame thoughts here. They use fairly aggressive email marketing, which is difficult to unsubscribe to. I clicked the 'unsub' link in the footer of this particular marketing email and hit: 1) an SSL warning from Chrome, and 2) a 404 on accepting the SSL warning.
- Skoofoo 14y agoThey are. I had to unsubscribe and send three emails to their representatives before they stopped sending me emails.
- Nowyouknow 14y agoThe word you're looking for is: "communicative." Seriously, for a relatively new company, they've done a great job of getting the word out about their stellar product.
- sylvinus 14y agoThey should use some of that money to decrease their absurdly high subscription price when you run 10s of dynos on heroku
- latchkey 14y agoAgreed. We have 100 dyno's running and it was around $7k a month! This effectively doubled our dyno cost. We turned it off as it wasn't really telling us anything we didn't already know.
- phillc 14y agoIf you are worried about cost, just run it on a subset of your servers. 10-20% of your servers should be enough to gather most information you need... unless you are using new relic as the only aggregator of server status/monitoring... and that should be heroku's job.
- latchkey 14y agoWe were battling a specific type of Heroku error (H12) that really required all of our dyno's to be monitored. We turned NR off and went with a (much) less expensive service that ended up telling us exactly the information that we needed across our entire cluster of machines. Hopefully with this extra cash, NR can improve their service because I honestly wasn't that impressed. It didn't live up to the hype at all for me.
- 5h 14y agoI think they have a RC helicopter manufacturer to pay off.
- khet 14y agoYou made my day!
- xxdiamondxx 14y agoI still haven't gotten mine! but it's only been a week.
- 36coldrush 14y agoWe buy them through amazon. They did suspend our prime account though! No more free shipping for us! - Patrick Moran VP, Marketing New Relic
- brackin 14y agoThey send me so many emails. It's a joke, I probably put in a fake number but I hear they also call a lot of people. Offer a free 'data t-shirt', make you install their product and call/email you constantly.
- enigmo 14y agoLast week I was standing behind a couple guys wearing New Relic shirts and I overheard a conversation like this: Larry) We just got a brand new 9TB storage array for the intranet Moe) Wow 9TB is really huge! Larry) I know right, but the graphics department needs like 3TB and keep asking for more, don't they know that 9TB is huuuge? Moe) Man that's insane, the marketing guys are already over a terabyte! What are we going to do? Larry) I dunno man, we'll probably have to tell them no. I'd guess they need the money to buy a larger filer.
- kgrin 14y agoOr, y'know, they got the shirts at a conference.
- SODaniel 14y ago9TB, huge? My NAS in my home office holds 12TB and that's just Virtual machines, snapshots and random work related data + some music/movies.
- enigmo 14y agoWe were trying not to crack up laughing. Days like that make standing in the Senor Sisig or Special Xtra lines well worth it.
- Lightbody 14y agoPretty sure that wasn't anyone from New Relic. Our storage requirements are quite a bit more sophisticated... plus we don't have anyone named Moe or Larry :)
- melvinmt 14y agoTo put up $100,000 billboard signs next to the 101?
- 36coldrush 14y agoJust a tiny FYI, We occasionally buy billboards at discounted rates, but not near $100K. We have one up right now that cost about $8,000 on the 101 in San Francisco. Sounds like you've seen it! - Patrick Moran, VP, Marketing New Relic
- nasalgoat 14y agoNew Relic has the most aggressive sales staff I've seen after CDN providers. With their absurdly high prices, I'm surprised they need any funding.
- milos_cohagen 14y agoi agree.. they sent me so many follow up emails i had to unsubscribe. i can't understand how a supposedly modern software service would not understand what is appropriate email frequency. turned me off totally.
- dnsauve 14y agoCount me in as another lost customer. They were even calling me to try and upsell their service to the point where I started avoiding their calls. The whole thing just felt so high pressure, spammy that I'd rather not deal with them anymore.
- 36coldrush 14y agoUgh... as a marketing guy trying to build an awesome, lasting brand, I hate these comments. We talk about it a lot internally and do a lot of coaching to make sure we're not too aggressive. It is a balance though - growth and aspirational goals to be a meaningful long-term business coupled with wanting to be a healthy participant in our community... Sounds like on occasion we've failed.. Please know we're listening to feedback like this - it doesn't mean we're going to stop contacting people who use our product, but it does mean we care, and will work to REFINE our commercial tactics. patrick@newrelic.com VP, Marketing New Relic
- cmer 14y agoOh yeah, I got so annoyed with them. They sent me an email saying that they were able to offer reduced rates. I decided to follow up and they offered $80/mo which was still expensive but less than the ticket price. I said I'd subscribe at that price but had to wait because we were having an issue with their gem when used with Turbolinks. Regardless, they switched my account to the paid plan right away. I then got at least one email a day asking me to put in my credit card number, despite the issue with Turbolinks. They were so damn annoying trying to get my credit card number that I told them to forget it, to revert my account back to the free plan and that I'll revisit once they fixed the issue and we had more time to deal with it. That's when the had the audacity to say that I needed to pay a 3 month penalty since I was canceling a yearly agreement. Something I never agreed to in the first place. They didn't charge me the penalty in the end but just mentioning it was ridiculous. I totally lost faith in that company. The product is good to great, but their pushy sales tactics are borderline disgusting.
- nasalgoat 14y agoNew Relic has the most aggressive sales staff I've seen after CDN providers. With their absurdly high prices, I'm surprised they need any funding.
- trustfundbaby 14y agoNew Relic needs competition not funding. Their prices are ridiculous and there's nobody to keep them honest because they're the only game in town.
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- josh2600 14y agoSo I just saw Lew speak and I wanted to share this awesome anecdote about the origin of the name. Lew was in a meeting with a VC and before the meeting he asked him what the name of the new venture was. Thinking on his feet, he plugged his name into an anagram finder online. Lew Cirne=New Relic.