I share your view, it's a discussion I commonly have with friends who are too blinded by individuals' actions instead of the systems that these individuals are

I share your view, it's a discussion I commonly have with friends who are too blinded by individuals' actions instead of the systems that these individuals are part of, and from which those actions come from a series of rational but misplaced intermediary steps. No single individual is controlling what their peer group does but by being a part of it those actions compound. Like you said, not even the most brutal dictatorships take actions single-handedly decided by someone, it's all part and parcel of the system they decided to (or ended up at) participate. I think Byung-Chul Han hit the right spot when talking about "shitstorms" on "In The Swarm". Societies after the digital age got too narrowly focused on explosive bursts of outrage against individuals, instead of discussing more in-depth the issues that create systems these individuals live and navigate, and eventually take actions that are immoral, unjust, evil, etc. from the incentives of their environment, we only discuss things in binary terms (acceptable/transgressive), focused on the performative act of a monologue of outrage, without solidarity but with solitude, in our screens. I've had this feeling for more than a decade, reading Byung-Chul Han so eloquently describe many observations and feelings I've had was refreshing for my own psyche. It's just extremely hard to try to instill some of these concepts unto others...