You've left out things like bundled crapware, impossible-to-remove stickers that advertise Intel on the palm rest, horrible tech support, the need for antivirus

You've left out things like bundled crapware, impossible-to-remove stickers that advertise Intel on the palm rest, horrible tech support, the need for antivirus, the sleazy way the software autorenews at much higher rates, and retail stores that bully you into protection plans that are a bad value. I'm puzzled how PC vendors can be so oblivious to the reasons why people are unimpressed by their products. Most of them just ooze mediocrity. Microsoft is powerless to fix the problem because the OEM owns the customer and Windows is just a component.