6 ms·

I was actually able to successfully purchase my upgrade. However, I have yet to receive my new license code and it's been about an hour.

• dgoujard 14y ago
  Same issue... Ordered at 17:10
• frederico 14y ago
  Same Issue; purchased about 3 hours ago
• rdemmer 14y ago
  The emails for these are backing up. You can receive it in minutes and in some cases up to 2 business days. Please hold tight. If you purchase was made you will get your license key. If you want to use it now you can download the fully functional trial and enter your license when you receive it. You may also what to check to make sure it wasn't flagged as spam.
  • frederico 14y ago
    Will do thank you!
    • rdemmer 14y ago
      Your welcome.
• LordIllidan 14y ago
  Same here, haven't received any form of acknowledgement.
• Keats 14y ago
  Been over 12h and nothing. Do Jetbrains not even send a receipt mail or something like that ?
  • rdemmer 14y ago
    It could vary per payment method but there could be a confirmation email and one with the license. If you received confirmation of the purchase during checkout you should be fine. The latest update from twitter, "Payment processor is expecting to process/confirm all pending orders in a few hours after the promo ends. Everyone will get their licenses! "
    • Keats 14y ago
      Ok thanks for the info. I've received confirmation during checkout and have the reference number anyway.