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Ugh. I tried adding a product to the cart and got a "Some JetBrains services are currently down for scheduled maintenance. We'll be back online shortly. Thanks

by jrs235 14y ago

Ugh. I tried adding a product to the cart and got a "Some JetBrains services are currently down for scheduled maintenance. We'll be back online shortly. Thanks for your patience." page. Someone chose a really bad time for scheduled maintenance... I'm doubting it was scheduled. Hope they get this resolved soon.

hhariri 14y ago
Working on it. Sorry about this.
- martinced 14y ago
  Please resolve this fast: I got a 404 when clicking on "Buy now". Does the doomsday 47 Euros version 11 of IntelliJ IDEA qualifies for the free upgrade to version 12? If it does please resolve this fast or give us 24 hours from the time the issue is fixed ; )
  - millerm 14y ago
    There is no other 24 hours. It's the end of the world!
  - rdemmer 14y ago
    The 47 Euros version of IntelliJ IDEA is v.12
- swalsh 14y ago
  I'm not sure if you guys blog, but i'd love to see what kind of spike in sales this drove... you know assuming the world didn't end.
- kaolinite 14y ago
  All the developers at the company I work for are very excited by this. We're all trying to buy stuff but it's 404ing :-(
- pbhjpbhj 14y ago
  So was it scheduled or do you lie to your [potential] customers as a matter of policy?
  - ProblemFactory 14y ago
    More likely it's a generic error page that shows up due to the traffic load, and has not been updated to match the "unscheduled" nature. A mistake, not a "lie as a matter of policy".
    - pbhjpbhj 14y ago
      >More likely it's a generic error page that shows up due to the traffic load, and has not been updated to match the "unscheduled" nature. // If you put up an error page that says "scheduled maintenance" and the "maintenance" is unscheduled then that's a lie. It's not a mistake unless you accidentally put the wrong page up or something like that. It's a pretty common corporate thing: they have a panic situation and instead of saying "we're overloaded with traffic and can't keep the server up but are trying hard to meet the load; please try again tomorrow" or something they say "scheduled maintenance". It's barefaced lying and it's a pretty good indicator IMO of low morals. What's more if they said they had problems I'd personally be sympathetic. If they say they've "scheduled maintenance" at a busy time then I'm inclined to think they're pretty poor at running their business.
  - hhariri 14y ago
    Sorry, how do you mean lie? When did we lie?
    - pbhjpbhj 14y ago
      It's not a rhetorical question. Did your company schedule taking down web services [that enable purchase of the products your promoting] for _maintenance_ on the day you're running a 24hour promotion? Or, did you lie and say it was "scheduled" when it's anything but. Or, some other state? Scheduling maintenance today would be kinda like a shop deciding to clean all the floors the day they open for their annual sale.

by jrs235 14y ago

hhariri 14y ago

Working on it. Sorry about this.

martinced 14y ago
Please resolve this fast: I got a 404 when clicking on "Buy now". Does the doomsday 47 Euros version 11 of IntelliJ IDEA qualifies for the free upgrade to version 12? If it does please resolve this fast or give us 24 hours from the time the issue is fixed ; )
- millerm 14y ago
  There is no other 24 hours. It's the end of the world!
- rdemmer 14y ago
  The 47 Euros version of IntelliJ IDEA is v.12
swalsh 14y ago
I'm not sure if you guys blog, but i'd love to see what kind of spike in sales this drove... you know assuming the world didn't end.
kaolinite 14y ago
All the developers at the company I work for are very excited by this. We're all trying to buy stuff but it's 404ing :-(
pbhjpbhj 14y ago
So was it scheduled or do you lie to your [potential] customers as a matter of policy?
- ProblemFactory 14y ago
  More likely it's a generic error page that shows up due to the traffic load, and has not been updated to match the "unscheduled" nature. A mistake, not a "lie as a matter of policy".
  - pbhjpbhj 14y ago
    >More likely it's a generic error page that shows up due to the traffic load, and has not been updated to match the "unscheduled" nature. // If you put up an error page that says "scheduled maintenance" and the "maintenance" is unscheduled then that's a lie. It's not a mistake unless you accidentally put the wrong page up or something like that. It's a pretty common corporate thing: they have a panic situation and instead of saying "we're overloaded with traffic and can't keep the server up but are trying hard to meet the load; please try again tomorrow" or something they say "scheduled maintenance". It's barefaced lying and it's a pretty good indicator IMO of low morals. What's more if they said they had problems I'd personally be sympathetic. If they say they've "scheduled maintenance" at a busy time then I'm inclined to think they're pretty poor at running their business.
- hhariri 14y ago
  Sorry, how do you mean lie? When did we lie?
  - pbhjpbhj 14y ago
    It's not a rhetorical question. Did your company schedule taking down web services [that enable purchase of the products your promoting] for _maintenance_ on the day you're running a 24hour promotion? Or, did you lie and say it was "scheduled" when it's anything but. Or, some other state? Scheduling maintenance today would be kinda like a shop deciding to clean all the floors the day they open for their annual sale.