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“ There's nothing wrong with that” Debatable
by NuclearPM 3mo ago
“ There's nothing wrong with that”
Debatable
- The-Bus 3mo agoThere's skill in being able to manage a declining or non-growth business in a way that still pleases your consumer base (and therefore reduces your attrition rate). Not everyone does it well.
- NuclearPM 3mo agoWhat you said is not synonymous with “maximize what they can get in the final stage of decline.”.
- JumpCrisscross 3mo agoThere's nothing wrong with it per se. Plenty of great products were ruined because management refused to accept that it wasn't in a growth market anymore and should be run for minimising customer losses, not gaining substantial new ones. That, in turn, means laying off a lot of the design, engineering and sales talent that was necessary for the previous configuration. You can also be a bastard and jack up prices while cutting e.g. customer service. (Though absent new major revisions, service costs should go down.) But I'd argue we need, in tech, more of this strategy of calm wind-down than the everything-must-be-growth mindset.