3 ms·
Maybe it doesn’t matter, but I tend to tell people when I have the rare good support experience.
by solarkraft 3mo ago
Maybe it doesn’t matter, but I tend to tell people when I have the rare good support experience.
- tlogan 3mo agoI do the same. Only very (awesome) good and very bad experiences are widely shared. The problem is that creating a truly great (awesome) memorable support experience happens less than 5% of the time (as you said it is rare). And that experience is shared to 10 people in average: not really a lot.