4 ms·
Oh no. It can't really be because "AI" frequently means "we fire employees to make more money. And by the way, we don't actually care about quality". Right?
by zx8080 4mo ago
Oh no. It can't really be because "AI" frequently means "we fire employees to make more money. And by the way, we don't actually care about quality". Right?
- cpburns2009 4mo agoThat mentality existed well before AI. See out-sourcing.
- hoppyhoppy2 4mo agoTrue, but companies seem more likely to publicly brag about their use of AI than about outsourcing their call center to another country.
- trollbridge 4mo agoIt’s terrible marketing. Telling someone “the product I’m selling will make you jobless and have no value to society” isn’t very persuasive. Outsourcing was not something promoted to the masses.
- zx8080 4mo agoSure! But it's now more convenient when it's written up-front in the company name!
- GrinningFool 4mo agoStrangely enough, I don't recall any companies advertising to consumers that they outsourced.
- TFNA 4mo agoI’ve seen a few brands here and there boasting of the quality of the “select Asian suppliers” they moved their manufacturing to. It’s a clever way to preempt criticism that the brand is now no different from any of the competing brands that moved to China or Vietnam.
- dbalatero 4mo agoIs this in things like the clothing industry, where there exists a conversation around fast/cheap/outsourced fashion and has consumer pushback built in? If so, it makes sense they would get ahead of that. I'm not sure all industries bother to make that point/consumers really care.
- TFNA 4mo agoI don’t know about clothing, but I’ve seen this a lot in the bicycle industry and in the outdoor equipment industry.
- fsloth 4mo agoI guess they can say "Made in China, designed by Apple in California" in the packaging but at least they still take pride in the design. With AI it sounds you are disavowing also the authorship of the design.
- samtp 4mo agothats more of a legal requirement rather than an active advertisement to consumers
- palmotea 4mo ago> That mentality existed well before AI. See out-sourcing. Consumers love outsourced call centers, don't they?
- andix 4mo agoMost consumers don't care, as long as the quality is good. For a long time both audio quality and language skills of those outsourced call centers were really poor.
- andix 4mo agoYes, but everyone kept it as quiet as possible. Or have you ever seen an advertisement for US/EU tech that said: "Developed and designed by our software experts in the Philippines", or "Call our help line and we transfer your call to India for free!"
- forinti 4mo agoIf it were outsourced to somewhere "nice", it would surely be mentioned: designed in Italy, built in Germany, hand polished by a Buddhist priest in Japan, etc.
- willis936 4mo agoBombs existed before nukes. Is anti-nuke sentiment illegitimate?
- wartywhoa23 4mo agoNever waste a good alreadism!
- zamalek 4mo agoOut-sourcing does still involve humans, to be fair. If the premise is that "humans prefer human output" then outsourcing would still be preferred, even if it is preferred less.
- cpburns2009 4mo agoI think I hate interacting more with a person who refuses to think and deviate from the prescribed script. I at least understand an AI bot is incapable of providing a different answer. The person refuses out of indifference.