4 ms·

Dealership revoked offer to buy back customer's BMW, blaming wayward AI chatbot

• cf100clunk 4mo ago
  Is it legally or ethically much different than the old "Sorry, but Quinn wasn't authorized to make such a deal..." escape excuse for human sales agents by their human sales managers?
  • toomuchtodo 4mo ago
    Air Canada lost on this previously. https://hn.algolia.com/?q=air+canada+chatbot https://hn.algolia.com/?q=air+canada+chatbot
• Lord_Zero 4mo ago
  > 31-year-old funeral director That is a very expensive vehicle for a job with an average annual salary of $51k
  • cf100clunk 4mo ago
    > average annual salary of He's in Canada, where the average seems to be between $37k and $111k according to several search engine hits.
• mrlonglong 4mo ago
  The real problem is the quality of US built BMWs. Not as good as the German built ones. Otherwise this poor chap wouldn't have had to offload it.