I kinda feel as if this was the money quote: > If you got a free headcount increase essentially overnight, why wouldn’t you use it to deliver more value to you

I kinda feel as if this was the money quote: > If you got a free headcount increase essentially overnight, why wouldn’t you use it to deliver more value to your customers, faster? That shows that, in reality, it's short-sighted profit-taking. Boss just wants another lambo in the garage, and doesn't really plan to be around, when it's time to pay the piper.