5 ms·

Half of my customers will drop them right away, and the other half, after I explain to them what this means.

by tcp_handshaker 5mo ago

vntok 5mo ago
You must have very unrepresentative customers. What will they use?
- OtomotO 4mo ago
  No AI at all, like 5/6 of my customers
usef- 5mo ago
It's only for this model, not the one you're already using. And they're not training on the data. It's supposedly to detect abuse etc (such as someone retrying repeatedly with different variations to get around their protections)
- CorpOverreach 5mo ago
  Still unacceptable.
- gmerc 5mo ago
  Yet
  - usef- 5mo ago
    Maybe, but to do so they'd need to offer new terms of service and we'd have to accept. I believe they'd lose a lot of their core business market if they did so.
    - gmerc 4mo ago
      That's ... Tuesday in techbro land
      - usef- 4mo ago
        You think companies would be ok with terms of service that allow potentially distributing their data and internal knowledge? It's an interesting question, though they tend to be more conservative than consumers
  - SJC_Hacker 4mo ago
    If the data was valuable seems like they would offer a lower cost tier where customers would allow training on their data
    - deleted 4mo ago
      [deleted]
- HWR_14 4mo ago
  > they're not training on the data How would you know that? You can only know what they say they will do with the data.
  - usef- 4mo ago
    Sure, some trust is required that they aren't breaking their own terms of service (which legally enforces that they won't train on your data), but the same is true of every company/service you deal with (AWS, Google, your CRM etc). Their entire business model depends on enterprises trusting them.
    - coldtea 4mo ago
      >some trust is required that they aren't breaking their own terms of service Which companies do all the time...
      - jefftk 4mo ago
        But if you're going to take your distrust that far then the issue is that they have your data at all, not that they are telling you that they will retain it for 30 days.
  - zaptheimpaler 4mo ago
    If you don't trust them, then no policy is enough. Technically everything you send to the model could be stored by them. Personally I do worry about that especially as an average consumer not an enterprise, no one is looking out for us and we don't get any guarantees. But enterprises will get the right treatment because they would find out and sue Anthropic if they lied.
    - coldtea 4mo ago
      >If you don't trust them, then no policy is enough. No policy is enough, period. There should be technical and legal solutions to it.
- megous 4mo ago
  Why would not they train on the data if the goal is to prepare a better supervisor mechanism I guess?
coldtea 4mo ago
And 99% of their other customers wont care either way.

Half of my customers will drop them right away, and the other half, after I explain to them what this means.

vntok 5mo ago

You must have very unrepresentative customers. What will they use?

OtomotO 4mo ago
No AI at all, like 5/6 of my customers

usef- 5mo ago

It's only for this model, not the one you're already using. And they're not training on the data. It's supposedly to detect abuse etc (such as someone retrying repeatedly with different variations to get around their protections)

CorpOverreach 5mo ago
Still unacceptable.
gmerc 5mo ago
Yet
- usef- 5mo ago
  Maybe, but to do so they'd need to offer new terms of service and we'd have to accept. I believe they'd lose a lot of their core business market if they did so.
  - gmerc 4mo ago
    That's ... Tuesday in techbro land
    - usef- 4mo ago
      You think companies would be ok with terms of service that allow potentially distributing their data and internal knowledge? It's an interesting question, though they tend to be more conservative than consumers
- SJC_Hacker 4mo ago
  If the data was valuable seems like they would offer a lower cost tier where customers would allow training on their data
  - deleted 4mo ago
    [deleted]
HWR_14 4mo ago
> they're not training on the data How would you know that? You can only know what they say they will do with the data.
- usef- 4mo ago
  Sure, some trust is required that they aren't breaking their own terms of service (which legally enforces that they won't train on your data), but the same is true of every company/service you deal with (AWS, Google, your CRM etc). Their entire business model depends on enterprises trusting them.
  - coldtea 4mo ago
    >some trust is required that they aren't breaking their own terms of service Which companies do all the time...
    - jefftk 4mo ago
      But if you're going to take your distrust that far then the issue is that they have your data at all, not that they are telling you that they will retain it for 30 days.
- zaptheimpaler 4mo ago
  If you don't trust them, then no policy is enough. Technically everything you send to the model could be stored by them. Personally I do worry about that especially as an average consumer not an enterprise, no one is looking out for us and we don't get any guarantees. But enterprises will get the right treatment because they would find out and sue Anthropic if they lied.
  - coldtea 4mo ago
    >If you don't trust them, then no policy is enough. No policy is enough, period. There should be technical and legal solutions to it.
megous 4mo ago
Why would not they train on the data if the goal is to prepare a better supervisor mechanism I guess?

coldtea 4mo ago

And 99% of their other customers wont care either way.