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Shopify outage [resolved]
- DEMONCHEST 4mo ago[flagged]
- sys_64738 4mo agoIs this bad?
- pluc 4mo agoYeah let's consolidate further
- harrouet 4mo agoMassive incident at Shopify since Jun 03, 2026 - 09:27 EDT. All my sites are affected, I guess this is general.
- addedlovely 4mo agoTotal outage by the looks of it, all clients stores not accessible, isn't local.
- stronglikedan 4mo agomy co's store is still up, but I don't know if anyone can order anything
- DetroitThrow 4mo agoI wonder if this is related to the CEO's AI psychosis
- addedlovely 4mo agoWhat's the context on that? have found Shopify's AI implementation to be sane and really useful ( building flows and surfacing documentation correctly ).
- john_strinlai 4mo agoi assume they are referring to this: https://www.forbes.com/sites/douglaslaney/2025/04/09/selling-ai-strategy-to-employees-shopify-ceos-manifesto/ https://www.forbes.com/sites/douglaslaney/2025/04/09/selling... "Employees must explain why AI can’t be used before asking for additional resources, like more staff or time. [...] Shopify is now factoring AI usage into performance reviews and peer evaluations."
- myth_drannon 4mo agoThat's a pretty normal reaction to market forces. One of the few level-headed, down-to-earth CEOs.
- jeromegv 4mo agoRead his takes on twitter, he's far from level headed and down to earth, he has definitely drank the right-wing billionaires kool aid and turned full on MAGA in January 2025.
- DetroitThrow 4mo agoPsychosis from AI is, by definition of psychosis, dysfunctional. Or are you saying he isn't suffering from AI psychosis?
- cuzezzzbbfofai 4mo agoI'd be tempted to believe it's more of an issue with their CTO
- Zinboo 4mo agoOur's are coming back slowly.
- josefritzishere 4mo agoIs it premature to blame AI Slop?
- wmeredith 4mo agoIf you're asking the question, most likely yes. If you have evidence of the problem being AI slop, no.
- ClarityJones 4mo agoThe scientific method is generally to ask a question, and test it, before randomly collected evidence makes the obvious undeniable.
- warmwaffles 4mo agoAnd even if it _was_ related to AI, they would not admit it. First course of action is to blame user/programmer error and then QA process error. You shall not blame the golden calf. I am half serious and half not. But I do recommend reading the book "The Field Guide to Understanding 'Human Error'" in conjunction with my hyperbole.
- rs_rs_rs_rs_rs 4mo agoNah, they used to go down like this before AI too.
- jeromegv 4mo ago
- bhouston 4mo agoIs there a long-term Shopify status graph? How common is this lately? I ask because with the major AI push at Shopify lately, I would like to know if it is affecting stability.
- npiasecki 4mo agoI don't like how Shopify deletes events from https://www.shopifystatus.com/ https://www.shopifystatus.com/ shortly after they are resolved. Outages have to be inferred by waking up to a bunch of alerts and hoping someone else posted about it on the internet.
- nailer 4mo agoX has always been a better source of outages than any official status site. It's either early, before there's anything official posted, or it's something the vendor doesn't consider worthy of an outage because it only affects a particular subset of customers.
- deleted 4mo ago[deleted]
- colinbartlett 4mo agoI started scraping the Shopify status page every 5 minutes back in March of 2015 so I have more than 11 years of history. This isn't the first outage and won't be the last but it's one of the most disruptive in recent memory.
- bhouston 4mo agoYou should publish that as a new page. It would be good to have that history.
- not_a_bot_4sho 4mo agoI have a friend at shopify in a staff role and they are so incredibly into AI it's fascinating. Even their job interviews are all about using AI and the traditional algorithm questions are gone. PRs written by AI, and PRs reviewed by AI and rubber stamped by humans. I can't speak to stability but I get the impression it's a poster child for being all in on AI, moreso than other tech companies. By far.
- tgtweak 4mo agoCritically, it was the webhook/sync that was down which really messed with a lot of external systems (nosto, klaviyo, 3PLs...)
- ahurmazda 4mo ago@river fix it please. https://x.com/tobi/status/2053121182044451016 https://x.com/tobi/status/2053121182044451016
- pmdr 4mo agoI wonder if River is a reference to the Firefly character, which was known for being unstable and unpredictable.
- pyreko 4mo agohttps://twitter.com/tobi/status/2053630840458944849 https://twitter.com/tobi/status/2053630840458944849 Apparently not
- nozzlegear 4mo agoThis tweet should be a case study in anthropomorphizing AI. It has a name, a gender, a backstory. If you overheard this guy talking about his pet AI and missed the context that it's a machine, you'd think he was talking about a real human person. Very strange.
- detritus 4mo agoIt's been a fun day for me today - my bank here in the UK suffered downtime which not only affected the app and online banking, but also online and possibly offline payments too. I was glad when it finally came back on, after four hours off, so that I could order some material for a job... only to find that my supplier's site wasn't working. It's on shopify. So too the two the other suppliers I use who offer the same thing I need, so I'm kinda stuffed as ordering from anytime now means I likely won't get my stuff in before the weekend, which is when I was planning on working with it. Wonderful.
- ChrisArchitect 4mo agoDirect link: https://www.shopifystatus.com/incidents/gbqcx5fk01gz https://www.shopifystatus.com/incidents/gbqcx5fk01gz
- redeeman 4mo agoit works for us now
- theturtletalks 4mo agoSellers of Shopify are more like sellers on Amazon than they know. Shopify controls what you can sell, what apps you can use, so is it really software for your business or you’re just a cog in its machine to become the next Amazon. I’ve seen so many DTC brands switch to Medusa and Woocommerce with a custom storefront.
- gpm 4mo ago> Shopify controls what you can sell In what ways? I'm sure there are businesses they refuse to support (like any company) but I have a family member running a Shopify store (selling things that you couldn't over Amazon due to logistics) and Shopify - Doesn't have any pre approval process for products. We can add and edit products instantaneously with no process involving anyone else. - Has never appeared to care, even when "products" are things like "we agreed on a delivery method over the phone". I'd also point out that the store owns the brand with Shopify. We could switch out the backend for a different ones and the users wouldn't really notice. You couldn't do the same with Amazon.
- theturtletalks 4mo agoTry selling used Apple products which you can on any website or marketplace online, except Apple will contact Shopify and they will unpublish products without even telling you. You used to be able to install custom Shopify apps on your own store, now they make you jump through hoops. Their ideal situation is an Apple like walled garden where you can only install apps from their store. Had a friend trying to vibecode a custom Shopify app so he could replace one from the App Store that was running him $250/m. It was so confusing that he just gave up. I’m trying to get him to switch to an open-source alternative. Try selling Vape products or adult products and you’ll see you don’t really control the software. Selling used Apple products, vapes, and adult products is completely legal. Yes Stripe and PayPal can stop you from accepting payments for those products. But why is my business software doing the same?
- gpm 4mo agoShopify not being willing to fight battles to keep supporting stores that other people don't want them to isn't exactly the same as them choosing what you can sell... Though I guess I see some similarity. > I’m trying to get him to switch to an open-source alternative. Well if you want an argument in favor between terrible support, glitchy software, huge price hikes, and so on we aren't particularly happy with Shopify either...
- throwaway613746 4mo ago[dead]
- butterlesstoast 4mo agoI really like the Ruby on Rails ecosystem and have deeply considered working at Shopify. This has to be one of the hardest parts of working there. A bug takes down other peoples businesses.
- ramon156 4mo agoShopify was hiring in January, not sure what it's like now. I'd also love working on RoR projects, and have seriously enjoyed developing on Shopify. I hated their CLI tool for app dev because I like tinkering myself, but I would've probably built the same thing in bash, so having a maintained CLI is nice. Too bad I'm a medior, so there's a low chance they'd hire me ;P
- chao- 4mo agoThere's also much more to Shopify than just Ruby feature work. I've heard tales of their infrastructure and it seems like it would be very exciting for the right kind of person. Never worked there, probably never will, but they have my respect for the things I have seen, read and heard.
- xutopia 4mo agoYou’ll work with Ruby but the rails part is barely relevant at Shopify.
- ecshafer 4mo agoRails was very relevant when I was at Shopify. There were some backend infra services in Go/Rust, Front end was largely React, and Data Science was Python. But all of the main website back ends were totally Ruby on Rails.
- nilirl 4mo agoOh, that's funny. Just an hour ago I decided I'd make a Shopify app and see if there was any money to be made there. Now this.