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I respected the "No Pure Managers" part. That's similar to what happened at our org. The question remains, if there are no pure managers, then is this CSM / Sa
by butterlesstoast 5mo ago
I respected the "No Pure Managers" part. That's similar to what happened at our org.
The question remains, if there are no pure managers, then is this CSM / Sales shipping production code? If yes, then it's indeed scary...
> No pure managers: Every leader at Coinbase must also be a strong and active individual contributor. Managers should be like player-coaches, getting their hands dirty alongside their teams.
- zdragnar 5mo agoI've strongly disliked every team where this was the case. The people in those positions ended up being neither good managers nor good engineers. YMMV, I suppose, but this combined with the AI nonsense just makes the dislike even harder.
- operatingthetan 5mo ago[dead]
- claytonjy 5mo agoMy experience as well. It sounds nice at first, but since it’s tied to org flattening these “player-coaches” end up with 15-20 reports, which is way too many for even a pure manager. I noticed it was especially bad for on-call and incident response; these managers get pulled in to all the incidents because of their status and supposed involvement, but are not particularly useful in those rooms, adding even more cooks to the already crowded kitchen.
- colechristensen 5mo agoI worked somewhere once where every once in a while we'd have to create a new deploy meeting because 1) our code was deployed manually over the course of hours and 2) every manager imaginable wanted to be in the meeting asking questions and directing people... you couldn't actually speak to anyone you had to talk through their manager.
- claytonjy 5mo agoI experienced a flavor of this, too. We had some outages, management said no more daytime deploys, so we had after-hours “deploy parties” whose scope and participant count increased weekly. The smarter managers said it was temporary, but couldn’t say how we’d move back towards continuous deployment. If anything went wrong in any service, you’d end up with a dozen or so folks on a zoom call for 3 hours. We did this once or twice a week. Went on for about a year, worse each week, before i left.
- duzer65657 5mo agoI've experienced this as well. I call it the "better safe than sorry" strategy, and the issue is it ignores the very real cost of all the extra effort and work, from the literal costs to the slow releases to the loss of people who just can't take it anymore.
- Aeolun 5mo agoI haven’t had it turn out well with pure managers either, so I’m not sure how much the distinction helps.
- lokar 5mo agoDo you mean not an engineer at the same time as a manager, or never an engineer?
- jamesfinlayson 5mo agoYeah I don't know - my experience is that a manager's competence is essentially the toss of a coin. The only non-technical manager I've had was great and the only hands-on player-coach manager I've had was terrible so not enough of a sample size to drill down.
- lokar 5mo agoBeing a great manager requires being good at a whole set of specific skills, and that takes effort and some natural talent. It can certainly overlap with what makes a great engineer, but not most of the time.
- duzer65657 5mo agoI think I am a better manager than engineer, not because I'm a shitty engineer but because I recognize the superior strength in my team and do waht I can to leverage the basic principle that if someone is better than you in many things, they should still specialize in the thing they are best at.
- rowanG077 5mo agoFor me this is all about team size. It works if you have small teams, maybe max 6 people. But anything above 8-10 this is a total no go. Because management tasks just are not able to be done well at that point.
- duzer65657 5mo agoYou right, but there is a very real coordination problem above the team when you're doing bigger things. I've recently experienced an organization with approx. 25 teams of 5-8, and because of their organization they had way too many concurrent initiatives. It was very hard to effectively swarm multiple teams on fewer (bigger) projects.
- ern 5mo agoIn my experience, managers don't have to be hands-on, but they need to be able to recognize people with talent and unblock them do their jobs, to be able to spot process improvements, including channelling the AI hype to productive outcomes, and to be a steadying influence in a crisis (without adding noise). If a manager doesn't have technical ability, its impossible for them to do those things.
- zdragnar 5mo agoEverything but the AI bit are on my list of manager qualities too, but the best managers I've had weren't active programmers, and one had zero coding background. Knowing what you don't know and knowing how to get qualified information from people around you makes up for a lot of not having a programming background. If anything, the managers with technical backgrounds who weren't active programmers tended to significantly underestimate the difficulty of doing something because back in their day, things were different or some such nonsense.
- duzer65657 5mo agoThey're still going to have upwards of 5 levels in their hierarchy, so this is obviously for the plebs who are front-line managers, not the several layers above them, as (for example) I'm not sure what a strong player-coach VP of Engineering would exactly look like. I got to Director and quit because it was impossible to be a true contributor at that level or higher. You can see this when you're in critical mode like downtime or a breach; senior management is useless.
- just_once 5mo agoCan anyone think of a single successful player-coach in the entire history of sports? Why would this be a good model?
- yurylifshits 5mo agoGianluca Vialli won UEFA Cup Winners' Cup with Chelsea as player-coach in 1998
- leg100 5mo agoKenny Dalglish, Liverpool FC, 1985-1990.
- deleted 5mo ago[deleted]
- soperj 5mo agoReggie Dunlop, Charlestown Cheifs, they won the Federal League and it's hard to argue it wasn't all down to his coaching.
- spuwho 5mo agoGeorge Halas - Chicago Bears
- Refreeze5224 5mo agoThere are definitely a tiny handful, which absolutely makes them the exceptions that prove the rule, and a terrible idea for Coinbase or anyone else.
- darepublic 5mo agoPete Rose baseball?
- fsckboy 5mo agoBill Russell, Boston Celtics, NBA national champions 2 years in a row, 67-68, 68-69 (first black head coach in NBA)
- 5mo ago
- tapoxi 5mo agoGotta be fun being a strong and active IC with 15 direct reports.
- jr3592 5mo ago> No pure managers: Every leader at Coinbase must also be a strong and active individual contributor. Managers should be like player-coaches, getting their hands dirty alongside their teams. This has always been the case where I work, long before AI.
- CryptoBanker 5mo ago> This has always been the case where I work, long before AI. And surely the place you work hired with this in mind. Many places have not, and yet now expect PMs who haven’t coded in years, or in many cases not at all, to contribute to their products’ codebases.
- dyauspitr 5mo agoNo pure managers is a shitty situation where anything people related is an after thought. That’s how you end up with a shoddy crew with a revolving door.
- vidro3 5mo agowhat a weird thing to emulate. player coaching is super rare and there were very few good ones in the last 40 years. why not, managers should be like left handed specialist relievers, they come in for a short time to handle a specific issue and otherwise let the team alone
- lezojeda 5mo ago[dead]