> I absolutely believe that's indeed your official policy, but people get tired, and people get overworked, and sometimes they'll succumb to the temptation to

> I absolutely believe that's indeed your official policy, but people get tired, and people get overworked, and sometimes they'll succumb to the temptation to instead just give it a "quick skim" or not even really review it at all. True, but they're adults and they have clinical directors so we have to let them do their jobs > I'm not really sure what the solution is. Policy and process aren't always followed There is no solution. People are imperfect.